Pilot's Unusual Move: Delays Takeoff for Dying 2-Year-Old's Grandfather
Southwest pilot hailed for allowing passenger to reach his grandson's bedside.
DENVER, Jan. 13, 2011 — -- A desperate Arizona man faced with a horrible family tragedy is praising a Southwest Airlines pilot today for displaying an act of human kindness some say is rare in the airline industry: he delayed a takeoff so the man could reach the bedside of his dying 2-year old grandson.
Mark Dickinson was in Los Angeles on a business trip last week when he learned that his grandson Caden Rodgers was lying in a Denver hospital, brain dead and about to be taken off life support.
A few days earlier the boy had suffered terrible head injuries, allegedly at the hands of Theodore Madrid, the boyfriend of Dickinson's daughter Ashley Rogers. Madrid, now charged with first degree murder, was watching the boy while Rogers was at work when Caden was injured.
Dickinson arrived at Los Angeles International Airport to find a long, slow-moving security line. He says airport workers weren't buying his story about Caden and refused to let him jump to the front of the line.
"I thought, 'Oh my God, I'm not going to make my flight.' I didn't know when I was going to get the next one. I resigned myself to the fact that it was my fault," said Dickinson.
He called his wife Nancy back home in Palominas, Ariz., for help. She called Southwest Airlines customer service to plead Mark's case and beg them to hold the plane until Mark could get there.
By the time he got through the security checkpoint, his departure time had already passed. He grabbed his belongings and made a mad dash for the gate, convinced he'd never make his connecting flight in Tucson.
"I was running in my socks through the terminal," said Dickinson, an engineer for Northrop Grumman.
When he got to the gate, Dickinson was shocked to find the plane was still there, the door to the jetway still open.
"I looked over by the jetway and there was the pilot," Dickinson said. "He said, 'Are you Mark?' I said, 'Yeah' and he said, "Well, we're holding the flight for you."
Southwest spokesperson Marilee McInnis said the airline has identified the pilot but according to policy is holding off releasing his name to reporters until he gives permission. He is flying today and could not be immediately reached.
