Mom Says She Found Mold in Preservative-Free Juice, Video Goes Viral

— -- A preservative-free juice company, good2grow, says it is investigating after an Illinois mom shared a video showing what she thinks is moldy juice.

Nicole Kindhart posted the video to her Facebook page and it had more than 3 million views this morning.

The juice has an expiration date in 2016, yet the video shows a slimy substance in the non-preservative juice.

“I opened the juice and looked in there and I’m like: What is this? Stuck my finger in there and pulled it out and there was gooey stuff all over,” Kindhart told ABC affiliate WQAD.

Kindhart said she was going to give the juice to her 2-year-old toddler.

“It’s kind of the worst feeling you could feel as a parent, that I failed my daughter by ever giving her this juice,” Kindhart told WQAD.

Good2grow told ABC News it's "conducting a thorough investigation," including using an independent third party to test samples retained from Kindhart's batch of juice. Good2grow added that it "will continue to work with Ms. Kindhart to ... resolve her specific complaint."

"This is the only complaint we've received in any of the 75,600 bottles produced in this batch," the company said. "If we were to add artificial preservatives to the millions of bottles we sell each year, we would virtually eliminate the already very low rate of mold occurrences. However, we don't believe that's what's best for children, so it's not a tradeoff we're willing to make."

Numerous parents have posted negative comments on good2grow’s Facebook page since Kindhart’s video went viral, as WQAD reported.

The company said in a statement it has reached out to every consumer who said they had personal issues with the product.

"Thus far, we have only been able to verify four legitimate complaints in the past week," the statement added.

Good2grow noted that the root of the mold most often comes from air getting into the packaging once it leaves the manufacturing facility.

"Anyone who has a specific issue with a good2grow product they've purchased is encouraged to reach out to us," the statement said.

Nicole Kindhart did not immediately respond to ABC News’ request for additional comment.