Montgomery Ward Shuts Its Doors

ByABC News
December 28, 2000, 4:23 PM

Dec. 28 -- Retailer Montgomery Ward Inc. is shutting downafter nearly 128 years in business and numerous attempts toentice shoppers back to its struggling stores, employees said today.

Wards spokesman Chuck Knittle declined to comment but said thecompany planned to make an announcement later in the day.

Dozens of employees were seen leaving the companys headquarterswith boxes in hand today. Several said they had been told at ameeting that General Electric Co.s GE Capital Unit, owner of the250-store retailer, was pulling financial support from Wards in thewake of sluggish holiday sales. GE Capital referred all calls toWards headquarters in Chicago.

Im just devastated, Anece Rich, a 28-year Wards employeewho worked in the companys mail room, said as she left Wardsheadquarters. They took care of us as best they could.

A supplier said Wards officials had stopped accepting orders atits distribution centers and had told him they were closing all 250stores.

Companys End Was Expected

They are shutting down. Its official, said RonnieGoldfinger, senior VP of Highland Park-based Performance MarketingInc., a manufacturers representative that sold consumerelectronics to Wards.

Retail analysts also said they had heard the end of the companywas near.

Its sad. Its too bad because a lot of effort has gone intotrying to save the thing, said Sid Doolittle, a Chicago-basedretail consultant who spent 28 years as a Wards executive.

Begun in 1872, Wards pioneered mail-order catalogs when it cameout with a single sheet of dry-good items for sale. It was thefirst U.S. mail-order house to sell general merchandise. Sears,Roebuck & Co. wasnt founded until 1886 and didnt put out itsfirst general merchandise catalog until a decade after that.

Ward opened its first store in Plymouth, Ind., in 1926.

But the company, which now employs about 37,000 in 31 states, has been financially unstable for years.