Volkswagen, Audi Response to Recall of Thousands of Cars

The companies responded to 'GMA's questions about the recall.

Aug. 21, 2009— -- Volkswagen and Audi provided this statement to "Good Morning America":

"Working with the National Highway Traffic Safety Administration (NHTSA) we have determined that a safety issue can be presented by a limited number of faulty temperature sensors and we have taken action through a voluntary recall. We have determined that 13,500 Volkswagen models and 2,500 Audi models are affected under this recall. We are confident that the temperature sensor is the cause of this safety issue.

There have been other reports related to the transmission's Mechatronic control unit. As with all such reports we are cooperating closely with NHTSA to review these cases. At this time we have not determined that any safety defect exists.

Again, we are confident that the temperature sensor action will address the safety issue that we and the agency have identified.

We encourage customers that have questions or concerns to call the toll free Volkswagen Loyalty Center at 1-800-444-8982. Audi customers are encouraged to call the Audi Customer Relations Campaign Help Line at 1-800-253-2834."

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