Airport Check-in: End of Clear program hurts revenue

ByABC News
June 28, 2009, 11:36 PM

— -- Airports that have collected rent and a share of revenue from Verified Identity Pass, which operated Registered Traveler program Clear until last Monday, will have to scratch that income from their future budgets.

Verified Identity was the largest of three companies operating Registered Traveler, with operations at 18 airports and about 250,000 customers willing to pay up to $200 to get front-of-the-line privilege at security checkpoints.

Orlando International, which was the launch airport for the program in 2005, says it has received about $2.5 million in revenue from its contract with Clear. In the current fiscal year, it had collected about $790,000, exceeding the initial budget forecast. But the airport was uncertain about Clear's future and didn't budget money from it for the next fiscal year that starts on Oct. 1. "It was unknown," says airport spokeswoman Carolyn Fennell.

The airport will use the lane designated for Clear as a Black Diamond lane used by TSA at airports to speedily process experienced travelers or merge it with other lanes. Fennell says the airport hasn't had time to consider if it will take bids from Verified Identity's competitors for another Registered Traveler program at Orlando International.

Atlanta's Hartsfield, the world's busiest airport, shrugged off Clear's absence, saying that its reshuffling of the main checkpoint and addition of new lanes have cut down wait times for most customers. It hasn't yet decided whether to resume Registered Traveler, says spokesman John Kennedy

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