-- A family from Douglas County, Georgia, says that the movers they hired to ship their possessions on Friday disappeared, taking with them nearly everything they own.
“We built a life here, memories. We have items that are irreplaceable on that truck,” the homeowner, who wishes to remain anonymous, told ABC News affiliate WSB-TV.
“They showed up and loaded the furnishings onto the truck and told the victims they’d meet them at their new residence,” Daniel told ABC News. “But then they never showed up.”
The victims say that their missing belongings are valued at approximately $75,000. The only items to have been recovered so far are “personal items,” which were found in a box.
Scott Michael, president and CEO of the American Moving & Storage Association, told ABC News, “It’s important to not to believe everything you see on the Internet." He advised that movers do research before hiring a company, "especially since you’re hiring someone to take all your worldly possessions across town or cross country."
"You should get at least three, free written estimates," he said. "Avoid any that are too high or too low. Show the movers everything that needs to be moved, from the attic to the basement, and including any sheds, garages and storage areas. Stay away from any companies that require a large deposit or payment up front. Choose a mover with a physical location near you, and consider visiting their facility. Always ask questions if you don’t understand something."
He added: "A reputable mover will want to make sure you get all the answers you need. Read all documents carefully, make sure you get a copy of everything you sign, and never sign any blank forms. Keep all personal papers, including birth certificates, with you, as well as your phone."