“FedEx expects to see a record number of shipments move through our global network between Black Friday and Christmas Eve,” FedEx CEO Frederick W. Smith said in a statement. “The shift in consumer shopping patterns, fueled by the rise of e-commerce, continues to drive our volume."
But there have been delays this year. The surge of online shopping during Cyber Monday led to some delays in delivering packages to customers.
FedEx spokeswoman Sharon Young noted that changing online shopping patterns are impacting its business and causing "volume surges earlier than ever before."
"Our networks are performing as designed, and we are working to absorb the extra volumes," Young said while discussing Cyber Monday delays.
Watch the video above for a look inside FedEx's Newark hub.
ABC News' Meghan Keneally contributed to this report.