Water service in Jackson, Mississippi, disrupted for over a week amid plant malfunction

The city is distributing bottled water as it scrambles to fix the water plant.

February 1, 2022, 5:25 PM

A malfunction at a water treatment plant has caused days of headaches for residents and businesses in Jackson, Mississippi.

Mayor Chokwe Antar Lumumba's office told ABC News that water leaks at O.B. Curtis Water Plant on Jan. 23 led to water pressure problems for residents in high elevation areas.

PHOTO: Iola Tapley Wilkins Elementary School is among eight public schools assigned to virtual learning due to low or no water pressure in Jackson, Miss., on Jan. 26, 2022.
Iola Tapley Wilkins Elementary School is among eight public schools assigned to virtual learning due to low or no water pressure in Jackson, Miss., on Jan. 26, 2022. The city's ongoing water woes has affected not only a number of public schools but also day care centers and private schools. EPA administrator Michael Regan visited the school last year as part of his Journey to Justice tour.
Rogelio V. Solis/AP

Some of the affected buildings include schools, which have had to switch to remote learning, the mayor's office said.

Repairs have been ongoing, but the plant still needs work, according to the city.

PHOTO: Sybil Smith, 75, a retired south Jackson, Miss., resident, loads packages of water into her vehicle, Jan. 26, 2022.
Sybil Smith, 75, a retired south Jackson, Miss., resident, loads packages of water into her vehicle, Jan. 26, 2022. Smith and her husband have weathered the city's low water pressure at home for extended periods and are concerned about its drinking quality.
Rogelio V. Solis/AP

City Engineer Charles Williams told ABC affiliate WAPT that operators ran into problems over the weekend with the plant's turbidity -- the cloudiness or haziness in the water that's not visible to the naked eye.

"We have been able to make some gains this morning and going into this afternoon and will continue to work tonight and tomorrow and the next day in order to achieve the proper level in our storage tank," Williams told the station.

The mayor's office said last week it distributed 1,656 cases of bottled water to needy residents.

PHOTO: Belinda Smith, owner of Styles of Essence, a hair salon in south Jackson, Miss., talks about having bottled water available for rinsing clients hair because of the uncertainty of the city's water service, Jan. 26, 2022.
Belinda Smith, owner of Styles of Essence, a hair salon in south Jackson, Miss., talks about having bottled water available for rinsing clients hair because of the uncertainty of the city's water service, Jan. 26, 2022. The city's ongoing water woes sometimes requires the area water to be shut off without warning.
Rogelio V. Solis/AP

While the cause of the malfunction is still under investigation, the mayor's office said its water and sewer systems are dealing with "outdated infrastructure, coupled with extreme weather."

"The city of Jackson is doing everything it can with the resources it has to update and modernize its systems and provide residents consistency and reliability in the future,” the mayor's office said in a statement.