The first thing the service manager did, said Haggerty, was check the floor mat. The mat was still in place, attached to the floor with factory-installed brackets. "He even confirmed to me," said Haggerty, "that it's not the floor mat that's the problem. It was accelerating and he witnessed it. He sat in the seat and he witnessed it accelerate."
The service manager called a Toyota representative. According to Haggerty, the Toyota representative told the service manager to replace the gas pedal and the throttle and their sensors.
Haggerty has not had another incident of random acceleration since the parts were replaced. He feels fortunate that he was alone in the car on December 28.
"After I got out of the car at the dealership, the first thing I thought about was my family," said Haggerty. "And if they were in the car, if my wife was driving – you know, I'm not sure if she would have panicked and kept hitting the brake pedal and known enough to put it into neutral. That flashed through my mind, you know. If my wife and kids were in the car."
On Thursday, Toyota announced a recall of 2.3 million vehicles to fix sticky accelerator pedals. The company said the recall would cover Haggerty's Avalon. Haggery, however, says he does not have a sticky gas pedal.
Last fall Toyota recalled 4.2 million vehicles, saying that fixing floor mats and altering gas pedals would address random acceleration.