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Cab Drivers Hope 'Charm School' Will Improve Business

Taxi drivers in Washington state take classes to stay competitive with companies like Uber and Lyft.
01:33 | 07/16/2014

Transcript for Cab Drivers Hope 'Charm School' Will Improve Business

The cab driver customer relationship is usually a short one measured in a few miles. A fleeting experience they can leave a lasting impression how to avoid nasty -- instance. Quite bad attitudes just... See More
This transcript has been automatically generated and may not be 100% accurate.
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Cab Drivers Hope 'Charm School' Will Improve Business

Cab Drivers Hope 'Charm School' Will Improve Business

Taxi drivers in Washington state take classes to stay competitive with companies like Uber and Lyft.