New Report Questions Quality of Care at Drug Store Clinics

Dr. Richard Besser discusses the American Academy of Pediatrics' findings.
3:00 | 02/27/14

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Transcript for New Report Questions Quality of Care at Drug Store Clinics
Moving on now to parents are often relieved to know there are places like drugstore health clinics out there for those scary types that we have all experienced when your child is sick. There are no other options, but should you rely on them as your regular go-to? The academy of pediatrics issued a statement that questions the quality of the care and ABC's adeetty Roy has the story. Reporter: Sherry has three children, two jobs and a very busy life. So when her kids get sick, she often takes them to the clinic at her neighborhood drugstore. When I am jammed with time, our time schedules are tight -- Reporter: She's not alone. The American academy of pediatrics says the first retail-based clinic opened in 2000 and as of 2012 there are 6,000 such clinics throughout the country. But while moms like sherry says they provide shorter wait times and lower cost than a doctor's office the aap is advising parents not to use them. In a statement released just this week the aap calls these clinics an inappropriate source of primary care. And says these clinics do not provide children with the high-quality regular preventive health care children need." However, the aap goes on to say "It is understood that the services of these clinics may be used for acute care." If you go to a retail clinic are you getting substandard care. The individual encounter may be fine, but the important thing is health is not a moment in time. It's a continuum and you're missing out on that connect connectedness of health rare the convenient care association say they're more convenient than the alternative which is often waiting for an appointment while the child is sick and that they work closely with local physicians and pediatricians. Swantek says in spite of the warning sometimes a clinic is the best option for her family. It's very convenient for us. Reporter: Tough decisions on keeping her business a family healthy and happy. For "Good morning America," aditi Roy, ABC news, San Francisco. Tell you what, if you ever had an ear infection in the middle of the nightette the only option. Run two. Though we did want to hear what you have to say. So our "Gma" flash poll now, would you take your kids to a drugstore clinic? 18% of you said yes. Wow, 82% say no. So here now with more on the growing use of these clinics is ABC's chief health and medical editor Dr. Richard Besser. Rich, what do you think? First I'm a pediatrician so these are my people and I agree with a lot of this. One of the things I love about being a pediatrician I see kids from the moment they're born through all these stages and so when they come in sick I can place it with their life and history. That's not something you get when you go to a walk-in clinic. Are there types when it makes sense. I would always try to see your regular doctor first. If you can't get in, your child has a sore throat and want a swab to see if they have strep that's secret you can do in a clinic. Going on a trip and want someone to look in the ear. Better to go to a walk-in than not be seen at all. There are settings where it makes sense. I like what we heard. The idea of the continuum of care so I don't -- I don't think you ever want to go a regular checkup or behaviorial problem. See your regular doctor or if you ever think it's a serious illness see your regular doctor because they know your child's medical history and they'll be the ones following up and have the records. That's really important but pediatricians have to pay attention here and say people want convenience, they want to be able to get in. If they're not getting it they'll go elsewhere. More of a band-aid type thing. Band-aid is good. Something is better than nothing. Rich, stick around.

This transcript has been automatically generated and may not be 100% accurate.

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