"The vessel's crew immediately initiated emergency response procedures and authorities responded quickly due to the location," the company said in a statement. "Our thoughts and prayers are with those that were injured."
New York City Mayor Michael Bloomberg visited the scene of the accident this morning to survey the damage.
The private ferry had been knocked out of service for some time following Hurricane Sandy, which wreaked havoc on some of the communities served by Seastreak.
For Basile, the crash was just the latest blow.
"I'm actually displaced right now because of Sandy so this is definitely not my year," she said.
In 2003, 11 people were killed and dozens more were injured when the Staten Island ferry crashed full-speed into a concrete pier.
The captain of the vessel, Richard Smith, was sentenced to 18 months in prison after he pleaded guilty to 11 seaman's manslaughter charges.