"People were saying, 'Oh my God. Oh my God,' holding their hands on their heads," limo driver Homer Martinez told The Associated Press about the carnage at the scene of the accident. "I saw people telling other people not to go there, 'You don't want to see this.'"
New York firefighters and medics were quickly on the scene, supporting the bus by wood planks. "As we back through the bus we found more people pinned because of the stanchion," FDNY Chief of Department Edward Kilduff told the New York Daily News. "We had about seven or eight people pinned in the rear of the bus that we had to actually cut out by removing seats or cut a hole in the roof of the bus."
New York City Mayor Michael Bloomberg said that the New York State Police is leading the investigation and that city agencies have set up a Family Assistance Center to provide family members with information regarding their loved ones. People seeking information about those injured or killed on the bus are urged to call 311 or 212-NEWYORK.