GMA Gets Answers: Aetna's Response
Health insurance company explains "coding error."
Oct. 15, 2010— -- This morning "Good Morning America" featured a report about a woman who claimed her insurance company, Aetna, denied her newborn baby coverage due to a pre-existing condition. The company later apologized and said the mistake was a simple coding error.
CLICK HERE to see "Good Morning America's" original report and read a statement form Aetna below.
Statement from Aetna:
We correctly process nearly 450 million claims each year, but mistakes do happen and are usually resolved between Aetna, hospitals and doctors.