Voters Look for Community Not Self Interest

Why next cycle's campaigns must appeal to community interests instead.

In an exercise to test the effectiveness of this range of messaging I commissioned poll questions on just this topic. And the result was that the two top motivating messages for voters is "Is the country or your community better off today?" and "Will your community or country be better off in the years ahead?" The answer to these questions are key and very predictive of voter behavior.

While some voters may cast ballots out of pure self-interest, the vast majority of voters are concerned about their community or country more than they actually are concerned about their own particular self-interest. That is why you see voters who have lost their jobs or suffered themselves vote for an incumbent party. Or voters who have seen an increase in their own economic situation vote for a challenger. In the end, the public makes decisions that are keyed on the community or the country's interests.

Most campaigns misread this dynamic and continue to send messages that are purely designed for a voters specific special interest. With the rise of "big data" and micro-targeting in political campaigns (and I was the one who first put this in place in 2004), political operatives use this tool to deliver individual self-interest messages even more efficiently. Because voters seek to find community- or country-based interest messaging, this tactic used by many campaigns reduces its effectiveness dramatically.

The best way to use micro-targeting is to deliver a "big" country-related message on a targeted individual basis. Being able to deliver a message based on the interests of the community or country in an efficient voter-by-voter method is the most effective way to reach voters where their hearts are. Big data only works when combined with a big message conveying what is in the community's or country's best interest.

Putting aside the effectiveness of political communications and voters not responding to individual self-interest appeals, candidates who make this type of appeal miss a great opportunity to bring their communities and the country together. The natural outcome of continued self-interest appeals is to damage our democracy and prevent a common set of community interests from converging. It is one reason why voters and small groups seemed pitted against each other, and we develop conflict instead of consensus.

There you have it.

Matthew Dowd, founder of ListenToUs, is an ABC News analyst and special correspondent. Opinions expressed in this column do not reflect the views of ABC News.