U.S. airlines continue on-time improvement in February

— -- The U.S. airlines' on-time performance is off to a promising start in 2009, as recently trimmed capacity is leading to faster turnarounds at gates.

Nearly 83% of flights handled by the nation's 19 largest airlines arrived on time — or within 15 minutes of schedule — in February, according to the Air Travel Consumer Report released today by the U.S. Department of Transportation's Bureau of Transportation Statistics. It was an improvement over both February 2008's 68.6% and January 2009's 77%.

The industry's operational performance has been improving steadily since the second half of 2008, when air travel demand started to sour. To lower costs, the industry has responded by eliminating low-performing routes and moving to smaller aircraft.

In February 2008, when air travel demand was still robust and the industry was under fire for delivering more than a quarter of flights late, the U.S. airlines operated about 569,000 scheduled flights during the month. A year later, the figure is 14% lower, with only 488,000 flights scheduled for February 2009.

The cancellation rate generally improves along with on-time performance. In February, airlines canceled 1.2% of their scheduled flights, lower than both 3.6% of February 2008 and 2.3% in January 2009.

Among other findings:

•Longest tarmac delays. Northwest reported the most number of flights — 10 — that had tarmac delays of more than three hours. US Airways flight 1165 from Philadelphia to Charlotte on Feb. 3 was delayed on tarmac for 4 hours 19 minutes before being canceled.

Two flights — both operated by Comair, a regional airline owned by Delta — sat on the tarmac for four hours or more on Feb. 3 before departing — flight 6631 from New York JFK to Raleigh and flight 6503 from New York JFK to St. Louis.

•Better baggage handling. Carriers posted a mishandled baggage rate of 3.6 reports per 1,000 passengers in February, an improvement over both February 2008's rate of 6.4 and January 2009's 5.2 rate.

•Complaints down. In February, the DOT received 576 complaints about airline service from consumers, down from 937 in February 2008 and 884 complaints received in January 2009.

•Best and worst airlines. Among the major carriers, Southwest reported the highest on-time rate at 88.3%. Alaska Airlines was the lowest at 76.3%

•Worst flight. Delta's flight 2008 from Savannah, GA to Atlanta was the most chronically late flight during the month.

•Best and worst airports. Among major airports, Baltimore-Washington recorded the highest on-time rate with 88.8%. Newark Liberty had the lowest at 56.4%.