911, This Isn't an Emergency, but ...

March 5, 2009— -- Note to the frustrated, the lonely and the hungry: 911 operators don't care if your fast-food order was incomplete.

They don't want to have to give you a traffic report. And, no, they don't play matchmaker.

Yet every few months, audio is released detailing trivial -- if not ridiculous -- calls to emergency officials. The calls prompt giggles and provide popular fodder for blogs, YouTube and e-mail chains but are a very real nuisance to the authorities who are obligated to respond.

"We deal with prank calls and people checking in for the time of day," St. Lucie [Fla.] County Public Safety 911 operations coordinator Tiffany Bennett told ABCNews.com. "When you pick up that phone, you never know what's on the other end."

Her center has also gotten calls asking about holiday parade routes and how to fix a washing machine.

"Of course, you are going to giggle at some of the sillier stuff," she said.

'My McNuggets Are an Emergency'

Bennett's dispatchers took three 911 calls last week from a Fort Pierce woman who complained that McDonald's refused to give her a refund when they ran out of McNuggets.

Letreasa Goodman, 27, paid for her order but became irate when she was offered different food after being told the restaurant was out of McNuggets, according to a police report obtained by ABCNews.com.

"This is an emergency. If I would have known they didn't have McNuggets, I wouldn't have given my money," Goodman told Fort Pierce Police Officer Joshua Buday, who responded to the call, according to the report.

The report says the cashier offered to give Goodman another order -- more food for the same price -- but she refused and began yelling at the cashier before storming outside to call 911.

"Now she wants to give me a McDouble, but I don't want one," Goodman told the officer, according to the report.

Goodman was charged with misuse of a wireless 911 system.

She later told WPEC-TV that she called 911 because she didn't want the situation to get out of control.

"I wanted to jump across that counter but I understand it's not her fault, she's just doing her job," Goodman said. "She wouldn't give me my money back. That's why I was a young lady and called the police."

A spokesman for the St. Lucie Sheriff's Office, which released Goodman on a notice to appear in court, said she has been booked into the county jail nine times on various charges, ranging from making a false police report to petty theft.

'The Cutest Cop I've Seen'

They say love comes knocking when you least expect it. Lorna Dudash thought that day had come for her back in June 2006 when a good-looking sheriff's deputy showed up at her door in Washington County, Ore., responding to a neighbor's noise complaint.

Dudash, then 45, called 911 after he left, asking for his name and wanting know if he could please come back, saying he was "the cutest cop I've seen in God knows how long."

"I know it's not an emergency but heck, it doesn't happen very often, a good-looking man comes at your door step," she told the 911 dispatcher.

The deputy did come back -- to arrest her.

She was charged with making a false 911 call. Dudash pleaded guilty and was sentenced to 2 years probation and 100 hours of community service, according to ABC affiliate KATU.

Emergency Traffic Report?

A famous name turned up in a 911 call from October 2008. In the weeks leading up to his brother's failed presidential bid, Joe McCain allegedly called 911 near Alexandria, Va., wanting to know why traffic was stopped on his side of Interstate 95 and not the opposite direction, as heard on the audio recording.

When he hung up, the 911 officer called the number back and got a voicemail message saying it belonged to Joe McCain and that he hoped Sen. John McCain would be elected on Nov. 4. Joe McCain then allegedly called 911 back, upset about the message left by the operator stating that abusing 911 could be a criminal matter.

"Someone gave me this riot act about the violation of police," McCain can be heard saying on the second call..

"911 is used for emergencies, only not just because you're sitting in traffic," the officer replied.

Joe McCain could not be reached for comment.

Lemonade Emergency

Jean Fortune, 66, was charged with misuse of 911 communications after placing a Feb. 7 call when a Boynton Beach, Fla., Burger King ran out of lemonade.

Talking to the dispatcher from his car outside the drive-thru window, Fortune said he ordered a complete meal, but was only told about the lemonade shortage when he pulled forward to pay.

Then he complained that he was told his food would take 15 minutes to finish.

"If the food's not done, sir, the food's not done, " the dispatcher told him.

But when he protested, telling her that he came from work and that he was hungry, the dispatcher becomes noticeably frustrated with the call, which lasted for about 5 minutes.

"Customer service is not a reason to call 911," she told Fortune. "911 is if you're dying."

When Fortune told her no money or food had exchanged hands, she advised him to simply drive away. But he persisted and told the dispatcher that he pulled into the parking lot to wait for police.

Sandwich Mistake Leads to Arrest

A Florida man got more than he asked for when he called 911 -- twice -- in August to complain that a Jacksonville Subway sandwich shop didn't properly prepare his order, two sandwiches with everything.

"I got a situation over here at Subway," Reginald Peterson said on the recording. "I'm not going to sit here and pay $12 for $10 freaking sandwiches and don't get what I paid for."

The sandwiches, at his request, went into the trash.

Local media later reported that he pleaded no contest to the charges and was fined $283 and sentenced to time served, which was one day in jail.