Who's Keeping You in Line Online?

For every 10 user comments posted to ABCNews.com, two or three of them get banished from the site. They're too profane or too bigoted or just too much to bear, even by the wide-open standards of Internet conversation. The job of tempering the discussion falls to people like Deirdre, a 41-year-old online moderator who asked that her last name be withheld to protect her privacy. During an election season, for instance, the volume of comments escalates and, with it, the potential for incendiary... Full Story