For Evan Spiegel, the hardest words to say seem to be, "I'm sorry."
Snapchat's CEO appeared on NBC's Today on Friday in a pre-taped interview with Carson Daly to discuss the New Year's Eve security breach, which resulted in 4.6 million usernames and phone numbers leaking online. Spiegel was visibly frustrated by the hack — Daly described him as "outraged" — but the CEO still did not offer an apology to users.
"Technology businesses in general are susceptible to hacking," Spiegel said in the interview. "That's why you have to work really, really, really hard with law enforcement, with security experts, internal and external groups, to make sure you're paying attention and addressing security concerns."