Southwest Passengers Urged to Arrive Early After Computer Glitch
Though systems are back up, the airline wants travelers to be prepared.
ByABC News
October 12, 2015, 10:58 AM
— -- Southwest Airlines is urging passengers to arrive at the airport at least two hours prior to departure today, after a spate of computer glitches Sunday.
Systems are “back up and running” this morning, but “technical issues” on Southwest’s website, mobile apps, call centers and airport kiosks delayed around 500 flights Sunday, according to the airline, and some of the displaced passengers are still trying to find seats today.
During the malfunction, Southwest employees used “backup systems,” including manual tickets, to get passengers to their destinations.