Starbucks
Follow the latest Starbucks news, videos, and analysis from ABC News.
December 5, 2024 at 5:13 PM

Starbucks CEO shares plan to return chain to its former glory

CEO of Starbucks Brian Niccol talked about forthcoming changes and progress happening at the popular coffee chain.
December 5, 2024 at 5:13 PM
ABC's Rebecca Jarvis, left, appears with Starbucks CEO Brian Niccol, center, on "Good Morning America," Dec. 5, 2024.
December 5, 2024 at 4:07 PM

New Starbucks CEO speaks out on coffee prices and more

Brian Niccol speaks to “GMA” about how he plans to reinvigorate Starbucks, including a plan to get drinks to customers faster.
December 5, 2024 at 4:07 PM
VIDEO: New Starbucks CEO speaks out on coffee prices and more
1 month ago

Get a free holiday drink today for Starbucks red cup day

Starbucks announced Nov. 14 is Red Cup Day when customers can receive a free reusable cup with a holiday drink purchase.
1 month ago
Starbucks Red Cup Day is on Nov. 14 and available while supplies last.
1 month ago

Holiday menu back at Starbucks with new drinks, pastries

Here's what's new at Starbucks this holiday season starting Nov. 7: Cran-Merry Orange Refreshers, Salted Pecan Crunch Cold Brew, Turkey Sage Danish and more.
1 month ago
The new Cran-Merry Orange Refresher with Lemonade.
1 month ago

Starbucks drops fees for nondairy milk in any beverages

Starbucks announced it will no longer charge extra fees for customizing beverages with nondairy milk options at U.S. and Canada stores.
1 month ago
Starbucks announces it will drop fees for customizing drinks with nondairy milk starting Nov. 7, 2024.
1 month ago

Starbucks rolls back charges for nondairy milk

The coffee chain will drop the extra charge for customers who purchase their beverages with nondairy milks, such as soy, oat, almond and coconut.
1 month ago
VIDEO: Starbucks rolls back charges for nondairy milk
2 months ago

Starbucks CEO shares turnaround plans after disappointing financial results

Starbucks CEO plans to simplify the menu, return to community coffeehouses, and create better opportunities for baristas.
2 months ago
In this July 19. 2024, file photo, customers order at a Starbucks in Manhattan Beach, Calif.
2 months ago

Starbucks to cut back on discounts, promotions as CEO shifts strategy

Why the new Starbucks CEO will scale back on promotions to help reduce strain on staff and elevate the brand's premium presence.
2 months ago
VIDEO: Starbucks scales back discounts
2 months ago

Starbucks scales back discounts

The company’s new CEO is cutting back on promotional offers in hopes of repositioning Starbucks back to a premium brand while also reducing strain on employees.
2 months ago
VIDEO: Starbucks scales back discounts
3 months ago

Will Starbucks return to laid back coffeehouse atmosphere? What new CEO has in store

The new CEO of Starbucks Brian Niccols penned a letter to customers and employees about his plans for the future of the coffee brand.
3 months ago
In this Jan. 16, 2004, file photo, a customer drinks coffee in a new Starbucks store in Paris.
5 months ago

Starbucks shares update on mobile ordering, system issues due to CrowdStrike outage

Starbucks is one of many businesses impacted by the global IT issues from CrowdStrike outage and the coffee chain alerted customers the app orders are still down.
5 months ago
In this April 23, 2018, file photo, an employee passes a drink order to a customer at the drive-thru of a Starbucks coffee shop in Rodeo, Calif.
6 months ago

Attention travelers: You can now earn Starbucks points with Marriott Bonvoy

Good news for travelers as Starbucks announced a new external rewards partnership with Marriott Bonvoy to earn more points.
6 months ago
Marriott Bonvoy and Starbucks announce a new collaboration offering U.S. members of their loyalty programs an opportunity to earn Stars towards free beverages, food and more at Starbucks, and points that can be applied to more than 30 hotel brands.
6 months ago

Starbucks introducing value ‘pairings menu’

With its “pairings menu,” Starbucks is offering a combination of hot or iced coffee or tea with a croissant for $5 or a hot breakfast sandwich for $6.
6 months ago
VIDEO: Starbuck introducing value ‘pairings menu’
7 months ago

New Starbucks summer menu includes Summer-Berry Refreshers with raspberry pearls

All the new Starbucks summer menu items from Berry Refreshers to Pineapple Cloud Cake, plus in-app discounts for the loyalty rewards members.
7 months ago
Starbucks unveiled its new Summer Berry Refresher drink.
7 months ago

Starbucks is struggling. Here's why that matters.

Starbucks' shares have plummeted about 17% in value since last week as sales slump.
7 months ago
A Starbucks logo on a store in Los Angeles, CA,, March 10, 2015.
7 months ago

McDonald’s and Starbucks report lower sales

ABC News business reporter Alexis Christoforous breaks down national business headlines.
7 months ago
VIDEO: McDonald’s and Starbucks report lower sales
8 months ago

Starbucks introduces new drink options adding a fiery twist to spring

Starbucks unveiled three new spicy drinks along with a new spicy foam to add a fiery test to spring.
8 months ago
Starbucks announced new Spicy Lemonade Refreshers beverages in three tropical flavors – Spicy Dragonfruit, Spicy Pineapple and Spicy Strawberry – alongside a new Spicy Cream Cold Foam.
10 months ago

What to know about new Starbucks Oleato olive oil coffee drinks

Starbucks has created Oleato, a new lineup of coffee drinks infused with premium Sicilian olive oil.
10 months ago
Starbucks' new lineup of Oleato olive oil-infused coffee beverages.
1 year ago

Starbucks launches reusable cup option for mobile and drive-thru orders

Starbucks will become the first nationwide coffee retailer to accept reusable cups for both drive-thru and mobile orders.
1 year ago
In this Dec. 5, 2023, file photo, a Starbucks logo is shown in Austin, Texas.
1 year ago

Starbucks to accept reusable cups for mobile and drive-thru orders

Customers will save 10 cents when using a reusable cup and will earn more stars in the company's rewards program.
1 year ago
VIDEO: Starbucks to accept reusable cups for mobile and drive-thru orders
1 year ago

Starbucks faces largest work stoppage in company history

Thousands of Starbucks employees at hundreds of stores are walking off the job, the union says.
1 year ago
A coalition of labor rights groups rallied in front of Starbucks CEO Howard Schultz penthouse, April 14, 2022, in New York.
1 year ago

Starbucks workers to strike in largest work stoppage in company history

Thousands of Starbucks employees nationwide are set to walk off the job on Thursday, coinciding with Red Cup Day, one of the company’s biggest days of the year.
1 year ago
VIDEO: Starbucks workers to strike in largest work stoppage in company history
1 year ago

Largest-ever Starbucks strike to launch on Red Cup Day

Thousands of employees at hundreds of stores will walk off the job, union says.
1 year ago
Thousands of employees at hundreds of stores will walk off the job, union says.
1 year ago

Starbucks workers set to strike across US

Thousands of unionized workers from hundreds of locations across the country are planning to walk off the job on Thursday in what they are calling the “Red Cup Rebellion.”
1 year ago
VIDEO: Starbucks workers set to strike across US
1 year ago

Starbucks to raise pay for US retail workers by this much next year

The announcement arrives amid a union campaign at Starbucks stores nationwide.
1 year ago
A barista places an iced coffee in the mobile pickup area at a Starbucks location in New York, Aug. 17, 2023.
1 year ago

Starbucks to raise pay for US retail workers by 3% next year

Starbucks said it will also reduce the minimum number of days an employee must work in order to qualify for paid vacation benefits.
1 year ago
Starbucks said it will also reduce the minimum number of days an employee must work in order to qualify for paid vacation benefits.
1 year ago

Companies from Starbucks to McDonald's face controversy amid Israel-Hamas war

Over 150 companies have released statements condemning the initial Hamas attack.
1 year ago
Over 150 companies have released statements condemning the initial Hamas attack.
1 year ago

Companies from Starbucks to McDonald's face controversy amid Israel-Hamas war

Over 150 companies have released statements condemning the initial Hamas attack.
1 year ago
Redesigned Starbucks Coffee shop with Mobile Order pick up window out front, Queens, New York, Sept. 12, 2023.
1 year ago

Latina artist featured at Starbucks encourages youth to follow their dreams

In celebration of Hispanic Heritage Month, ABC News' Melissa Adan speaks with Philadelphia artist Manuela Guillen whose colorful designs are featured at Starbucks across the country.
1 year ago
VIDEO: Latina artist featured at Starbucks encourages youth to follow their dreams
1 year ago

Starbucks copycat recipes: Apple crisp oat milk latte, pumpkin cream for less

KaleJunkie creator Nicole Keshishian Modic shows her recipe that's a dupe for Starbucks' popular apple crisp fall drinks.
1 year ago
KaleJunkie shares two of her seasonal coffee syrup and drink recipes inspired by Starbucks.
1 year ago

Starbucks tests out scanless payment

A contact-free method of checkout that uses geolocation to identify the customer in the drive-thru lane.
1 year ago
VIDEO:  Starbucks tests out scanless payment
1 year ago

Starbucks ordered to pay extra $2.7M to woman who said she was fired for being white

A New Jersey federal judge has ordered Starbucks to pay a former employee who was awarded $25.6 million in a wrongful termination suit an extra $2.7 million in damages.
1 year ago
In this April 15, 2018, file photo, protestors demonstrate outside a Starbucks in Philadelphia. Police arrested two black men who were waiting inside the Starbucks which prompted an apology from the company's CEO.
1 year ago

Some Starbucks workers going on strike

Striking Starbucks workers claim that some cafes are not allowing workers to put up Pride decorations.
1 year ago
VIDEO: Some Starbucks workers going on strike
1 year ago

Starbucks workers plan to strike

More than 3,000 Starbucks workers said they are set to strike over company policies regarding pride celebrations, calling the walkout “strike with pride."
1 year ago
VIDEO: Starbucks workers plan to strike
1 year ago

Legal experts weigh in on Starbucks discrimination lawsuit over white employee

Shannon Phillips received $25.6 million in damages after a six-day trial.
1 year ago
In this May 29, 2018, file photo, customers sit on the patio of a Starbucks store after it was closed in Chicago. In reaction to a highly-publicized incident in which two black businessmen were arrested inside a Philadelphia Starbucks store, the company closed about 8000 company-owned stores this afternoon to hold racial-bias education programs for its nearly 175,000 employees.
1 year ago

Starbucks ordered to pay $25 million to regional director who was fired

A New Jersey jury unanimously sided with Shannon Phillips, claiming “her race was a determinative factor” in Starbucks’ decision to fire her in 2018.
1 year ago
VIDEO: Starbucks ordered to pay $25 million to regional director who was fired
2 years ago

Starbucks workers take union fight to Capitol Hill

Former CEO Howard Schultz was grilled before a Senate committee Monday over allegations the corporation led an "illegal union-busting campaign" against its workers — a claim Schultz denies.
2 years ago
VIDEO:  Starbucks workers take union fight to Capitol Hill
2 years ago

Former Starbucks CEO in the hot seat on Capitol Hill

The former CEO of Starbucks defended allegations of union busting during a Senate hearing.
2 years ago
VIDEO: Former Starbucks CEO in the hot seat on Capitol Hill
2 years ago

Sen. Sanders accuses Starbucks of 'union busting,' former CEO denies claim

Former Starbucks CEO Howard Schulz addressed questions from the Senate HELP committee on allegations of anti-union policies and labor law violations at the company.
2 years ago
Former Starbucks CEO Howard Schulz addressed questions from the Senate HELP committee on allegations of anti-union policies and labor law violations at the company.
2 years ago

Starbucks’ ex-CEO is grilled on union tactics, denies he broke the law

ABC News’ Jay O’Brien reports from Capitol Hill, where Starbucks’ former CEO Howard Schultz was grilled on the company’s tactics at locations attempting to unionize.
2 years ago
VIDEO: Starbucks’ ex-CEO is grilled on union tactics, denies he broke the law
2 years ago

Starbucks' ex-CEO denies lawbreaking, Sen. Sanders accuses company of 'union busting'

Howard Schultz faced sharp criticism over Starbucks' response to a union wave.
2 years ago
Howard Schultz in New York City, Apr. 2, 2019.
2 years ago

Former Starbucks CEO testifies before Senate about union-busting allegations

A federal judge ruled Starbucks had violated federal law hundreds of times at 21 stores in the Buffalo, New York, area in an attempt to halt unionizing efforts.
2 years ago
VIDEO: Fmr. Starbucks CEO testifies before senate about union-busting allegations
2 years ago

Former Starbucks CEO to testify over claims of anti-union practices

Howard Schultz will appear on Wednesday before a Senate committee to face questioning from Sen. Bernie Sanders over the company's response to a unionization push.
2 years ago
VIDEO: Former Starbucks CEO to testify over claims of anti-union practices
2 years ago

Starbucks' former CEO set to face Bernie Sanders over employees’ unionization push

Howard Schultz will testify Wednesday before Bernie Sanders' Senate committee about Starbucks and its employees' unionization push
2 years ago
Howard Schultz in New York City, Apr. 2, 2019.
2 years ago

Starbucks launches olive oil-infused coffee

The chain will serve the drinks in select U.S. stores and ABC News chief medical correspondent Dr. Jennifer Ashton breaks down the wildly popular fortified foods trend.
2 years ago
VIDEO: Starbucks launches olive oil-infused coffee
2 years ago

Starbucks adds new Pistachio Cream Cold Brew to winter menu

Starbucks announced its new winter menu and merchandise, including a pistachio cream cold brew.
2 years ago
The pistachio cream cold brew and pistachio latte from Starbucks.
2 years ago

Starbucks employees on strike

The three-day strike which began Friday is part of an effort to get more Starbucks stores to unionize.
2 years ago
VIDEO: Starbucks employees on strike
2 years ago

Starbucks workers strike on Red Cup Day, here's what organizers had to say

The so-called Red Cup Rebellion is the biggest coordinated national action by unionized Starbucks stores.
2 years ago
People chant and hold signs in front of a Starbucks in New York City during a strike, Thursday, Nov. 17, 2022.
2 years ago

Starbucks' holiday menu is here with reusable red cups, peppermint mochas and more

Starbucks celebrates the 25th anniversary of its red holiday cups and the 20th year of peppermint mocha, and introduces a new pistachio swirl pastry.
2 years ago
The holiday menu returns to Starbucks on Nov. 3 to celebrate the 25th anniversary of the red holiday cups.
2 years ago

Starbucks espresso beverage recalled over potential metal found inside

Customers who purchased Starbucks espresso bottles from certain states are asked to return the beverage over contamination concerns.
2 years ago
In this Sept. 13, 2022, file photo, the Starbucks Coffee logo is seen on cups.