Starbucks
Follow the latest Starbucks news, videos, and analysis from ABC News.
March 17, 2025 at 1:03 PM

Starbucks ordered to pay $50M over tea burns

A California jury ordered the company to pay a delivery driver $50 million after hot tea spilled into his lap.
March 17, 2025 at 1:03 PM
A California jury ordered the company to pay a delivery driver $50 million after hot tea spilled into his lap.
March 16, 2025 at 4:53 PM

California man wins $50 million in lawsuit over burns from Starbucks tea

A delivery driver has won $50 million in a lawsuit after being seriously burned when a Starbucks drink spilled in his lap at a California drive-through
March 16, 2025 at 4:53 PM
FILE - This is the Starbucks sign on Black Friday shoppers line at a Starbucks kiosk in the Walden Galleria in Buffalo, NY., Friday, Nov. 29, 2024. (AP Photo/Gene J. Puskar)
March 4, 2025 at 3:14 PM

Starbucks, Truff debut 2 limited-time truffle hot sauce packets

Starbucks has added new Truff original and jalapeño lime hot sauce packets to its savory menu for a limited-time.
March 4, 2025 at 3:14 PM
Starbucks and TRUFF hot sauce collaborated to add the truffle-infused hot sauce to menus for a limited-time.
1 month ago

Starbucks lays off more than 1,000 employees and trims menus

The major coffee chain laid off more than 1,100 workers, mainly in corporate roles, as the company restructures and shrinks its menu.
1 month ago
VIDEO: Starbucks lays off more than 1,000 employees and trims menus
1 month ago

Starbucks removes 13 drinks to simplify menu, improve wait times, announces layoffs

Starbucks will remove the Iced Matcha Lemonade, Java Chip Frappuccino, Honey Almondmilk Flat White and 10 other less ordered or complicated drinks from its menus.
1 month ago
A cortado served at Starbucks.
2 months ago

Starbucks to remove some menu items, offer free refills

Starbucks CEO Brian Niccol spoke about changes for the Seattle-based coffee company that customers can expect in the year ahead.
2 months ago
Starbucks Coffee shop is seen in San Francisco, Calif., Aug. 20, 2024.
2 months ago

Starbucks reversing open-door policy to 'prioritize' paying customers

Starbucks says it is changing its "Third Place Policy," that was implemented in 2018 after two Black men were arrested and removed from a Starbucks location.
2 months ago
In this Jan. 12, 2017 file photo, A Starbucks logo sign is seen in the window of one of the chain's cafes in Pittsburgh.
3 months ago

Starbucks and Amazon workers back on the job

Workers from Starbucks and Amazon are returning to work after strikes last week that lasted several days, as unions look to continue negotiations.
3 months ago
VIDEO: Starbucks and Amazon workers back on the job
3 months ago

The Starbucks strike is over. What happens next?

In recent days, Starbucks workers held their biggest-ever strike, union says.
3 months ago
Starbucks workers hold signs as they picket during a strike in front of a Starbucks to demand collective bargaining agreements on Dec. 24, 2024, in Los Angeles.
3 months ago

Starbucks strike expands to 300 stores on Christmas Eve

Work stoppages on Tuesday mark the last wave of an escalating strike.
3 months ago
Starbucks workers hold signs as they picket during a strike in front of a Starbucks to demand collective bargaining agreements in Burbank, California on December 20, 2024.
3 months ago

Starbucks strike expands to 12 cities

Workers have escalated the strike each day since it began on Friday.
3 months ago
Starbucks workers hold signs as they picket during a strike in front of a Starbucks to demand collective bargaining agreements in Burbank, California on December 20, 2024.
3 months ago

Amazon, Starbucks worker strikes expand ahead of Christmas

Starbucks union's strike will expand through Christmas Eve to a dozen metro areas, while the Teamsters union says workers for Amazon at a California airport have joined other workers protesting.
3 months ago
VIDEOS: Amazon, Starbucks worker strikes expand ahead of Christmas
3 months ago

Starbucks strike expands to 12 cities

Striking baristas brought business to a halt in almost 50 stores nationwide on Sunday across multiple cities, Workers United said. ABC News' Alexis Christoforous reports.
3 months ago
VIDEO: Starbucks strike expands to 12 cities
3 months ago

Starbucks strike expands to 3 more cities ahead of Christmas

The Workers United union strike is in its third of five planned days amid a busy holiday season for Starbucks.
3 months ago
Starbucks Workers United union members and supporters on a picket line outside a Starbucks coffee shop in New York, US, on Thursday, Nov. 16, 2023. Thousands of Starbucks Corp. baristas went on strike Thursday, claiming the coffee chain refuses to fairly negotiate with their union. Photographer: Victor J. Blue/Bloomberg via Getty Images
3 months ago

Starbucks workers and delivery drivers for Amazon centers strike before Christmas

Thousands of Starbucks baristas and delivery drivers for Amazon are protesting the respective retail giants nationwide during the busiest shopping season of the year, according to their unions.
3 months ago
VIDEO: Starbucks workers and delivery drivers for Amazon centers strike before Christmas
3 months ago

Cross country strikes against Amazon, Starbucks

Thousands of Starbucks workers, as well as delivery drivers for Amazon, are picketing just days before Christmas.
3 months ago
VIDEO: Teamsters’ cross-country strike against Amazon and Starbucks
3 months ago

Starbucks striking worker: 'Many of us are struggling'

ABC News' Zohreen Shah reports from Burbank, California, on the escalating strikes that will continue until Dec. 24.
3 months ago
VIDEO: Starbucks striking worker: 'Many of us are struggling'
3 months ago

Amazon and Starbucks workers are on strike over the holidays. Here's why.

Why are Amazon and Starbucks workers striking over the holidays? “This is a time when both companies make a lot of money,” one expert said.
3 months ago
People hold signs and march during a strike by Teamsters union members at an Amazon facility, Dec. 19, 2024, in Alpharetta, Ga.
3 months ago

Starbucks workers union announces strike in Los Angeles, Chicago and Seattle

Eleven thousand unionized baristas at over 530 Starbucks locations are going on strike at company-owned stores in Los Angeles, Chicago and Seattle after negotiations broke down.
3 months ago
VIDEO: Starbucks workers union announces strike in Los Angeles, Chicago and Seattle
3 months ago

Starbucks workers union announces pre-Christmas strike in 3 major cities

The workers union representing Starbucks baristas across the country announced members in Los Angeles, Chicago and Seattle will go on strike beginning Friday.
3 months ago
Starbucks Workers United union members and supporters on a picket line outside a Starbucks coffee shop in New York, US, on Thursday, Nov. 16, 2023. Thousands of Starbucks Corp. baristas went on strike Thursday, claiming the coffee chain refuses to fairly negotiate with their union. Photographer: Victor J. Blue/Bloomberg via Getty Images
4 months ago

Starbucks CEO shares plan to return chain to its former glory

CEO of Starbucks Brian Niccol talked about forthcoming changes and progress happening at the popular coffee chain.
4 months ago
ABC's Rebecca Jarvis, left, appears with Starbucks CEO Brian Niccol, center, on "Good Morning America," Dec. 5, 2024.
4 months ago

New Starbucks CEO speaks out on coffee prices and more

Brian Niccol speaks to “GMA” about how he plans to reinvigorate Starbucks, including a plan to get drinks to customers faster.
4 months ago
VIDEO: New Starbucks CEO speaks out on coffee prices and more
4 months ago

Get a free holiday drink today for Starbucks red cup day

Starbucks announced Nov. 14 is Red Cup Day when customers can receive a free reusable cup with a holiday drink purchase.
4 months ago
Starbucks Red Cup Day is on Nov. 14 and available while supplies last.
5 months ago

Holiday menu back at Starbucks with new drinks, pastries

Here's what's new at Starbucks this holiday season starting Nov. 7: Cran-Merry Orange Refreshers, Salted Pecan Crunch Cold Brew, Turkey Sage Danish and more.
5 months ago
The new Cran-Merry Orange Refresher with Lemonade.
5 months ago

Starbucks drops fees for nondairy milk in any beverages

Starbucks announced it will no longer charge extra fees for customizing beverages with nondairy milk options at U.S. and Canada stores.
5 months ago
Starbucks announces it will drop fees for customizing drinks with nondairy milk starting Nov. 7, 2024.
5 months ago

Starbucks rolls back charges for nondairy milk

The coffee chain will drop the extra charge for customers who purchase their beverages with nondairy milks, such as soy, oat, almond and coconut.
5 months ago
VIDEO: Starbucks rolls back charges for nondairy milk
5 months ago

Starbucks CEO shares turnaround plans after disappointing financial results

Starbucks CEO plans to simplify the menu, return to community coffeehouses, and create better opportunities for baristas.
5 months ago
In this July 19. 2024, file photo, customers order at a Starbucks in Manhattan Beach, Calif.
5 months ago

Starbucks to cut back on discounts, promotions as CEO shifts strategy

Why the new Starbucks CEO will scale back on promotions to help reduce strain on staff and elevate the brand's premium presence.
5 months ago
VIDEO: Starbucks scales back discounts
5 months ago

Starbucks scales back discounts

The company’s new CEO is cutting back on promotional offers in hopes of repositioning Starbucks back to a premium brand while also reducing strain on employees.
5 months ago
VIDEO: Starbucks scales back discounts
6 months ago

Will Starbucks return to laid back coffeehouse atmosphere? What new CEO has in store

The new CEO of Starbucks Brian Niccols penned a letter to customers and employees about his plans for the future of the coffee brand.
6 months ago
In this Jan. 16, 2004, file photo, a customer drinks coffee in a new Starbucks store in Paris.
8 months ago

Starbucks shares update on mobile ordering, system issues due to CrowdStrike outage

Starbucks is one of many businesses impacted by the global IT issues from CrowdStrike outage and the coffee chain alerted customers the app orders are still down.
8 months ago
In this April 23, 2018, file photo, an employee passes a drink order to a customer at the drive-thru of a Starbucks coffee shop in Rodeo, Calif.
9 months ago

Attention travelers: You can now earn Starbucks points with Marriott Bonvoy

Good news for travelers as Starbucks announced a new external rewards partnership with Marriott Bonvoy to earn more points.
9 months ago
Marriott Bonvoy and Starbucks announce a new collaboration offering U.S. members of their loyalty programs an opportunity to earn Stars towards free beverages, food and more at Starbucks, and points that can be applied to more than 30 hotel brands.
9 months ago

Starbucks introducing value ‘pairings menu’

With its “pairings menu,” Starbucks is offering a combination of hot or iced coffee or tea with a croissant for $5 or a hot breakfast sandwich for $6.
9 months ago
VIDEO: Starbuck introducing value ‘pairings menu’
1 year ago

New Starbucks summer menu includes Summer-Berry Refreshers with raspberry pearls

All the new Starbucks summer menu items from Berry Refreshers to Pineapple Cloud Cake, plus in-app discounts for the loyalty rewards members.
1 year ago
Starbucks unveiled its new Summer Berry Refresher drink.
1 year ago

Starbucks is struggling. Here's why that matters.

Starbucks' shares have plummeted about 17% in value since last week as sales slump.
1 year ago
A Starbucks logo on a store in Los Angeles, CA,, March 10, 2015.
1 year ago

McDonald’s and Starbucks report lower sales

ABC News business reporter Alexis Christoforous breaks down national business headlines.
1 year ago
VIDEO: McDonald’s and Starbucks report lower sales
1 year ago

Starbucks introduces new drink options adding a fiery twist to spring

Starbucks unveiled three new spicy drinks along with a new spicy foam to add a fiery test to spring.
1 year ago
Starbucks announced new Spicy Lemonade Refreshers beverages in three tropical flavors – Spicy Dragonfruit, Spicy Pineapple and Spicy Strawberry – alongside a new Spicy Cream Cold Foam.
1 year ago

What to know about new Starbucks Oleato olive oil coffee drinks

Starbucks has created Oleato, a new lineup of coffee drinks infused with premium Sicilian olive oil.
1 year ago
Starbucks' new lineup of Oleato olive oil-infused coffee beverages.
1 year ago

Starbucks launches reusable cup option for mobile and drive-thru orders

Starbucks will become the first nationwide coffee retailer to accept reusable cups for both drive-thru and mobile orders.
1 year ago
In this Dec. 5, 2023, file photo, a Starbucks logo is shown in Austin, Texas.
1 year ago

Starbucks to accept reusable cups for mobile and drive-thru orders

Customers will save 10 cents when using a reusable cup and will earn more stars in the company's rewards program.
1 year ago
VIDEO: Starbucks to accept reusable cups for mobile and drive-thru orders
1 year ago

Starbucks faces largest work stoppage in company history

Thousands of Starbucks employees at hundreds of stores are walking off the job, the union says.
1 year ago
A coalition of labor rights groups rallied in front of Starbucks CEO Howard Schultz penthouse, April 14, 2022, in New York.
1 year ago

Starbucks workers to strike in largest work stoppage in company history

Thousands of Starbucks employees nationwide are set to walk off the job on Thursday, coinciding with Red Cup Day, one of the company’s biggest days of the year.
1 year ago
VIDEO: Starbucks workers to strike in largest work stoppage in company history
1 year ago

Largest-ever Starbucks strike to launch on Red Cup Day

Thousands of employees at hundreds of stores will walk off the job, union says.
1 year ago
Thousands of employees at hundreds of stores will walk off the job, union says.
1 year ago

Starbucks workers set to strike across US

Thousands of unionized workers from hundreds of locations across the country are planning to walk off the job on Thursday in what they are calling the “Red Cup Rebellion.”
1 year ago
VIDEO: Starbucks workers set to strike across US
1 year ago

Starbucks to raise pay for US retail workers by this much next year

The announcement arrives amid a union campaign at Starbucks stores nationwide.
1 year ago
A barista places an iced coffee in the mobile pickup area at a Starbucks location in New York, Aug. 17, 2023.
1 year ago

Starbucks to raise pay for US retail workers by 3% next year

Starbucks said it will also reduce the minimum number of days an employee must work in order to qualify for paid vacation benefits.
1 year ago
Starbucks said it will also reduce the minimum number of days an employee must work in order to qualify for paid vacation benefits.
1 year ago

Companies from Starbucks to McDonald's face controversy amid Israel-Hamas war

Over 150 companies have released statements condemning the initial Hamas attack.
1 year ago
Over 150 companies have released statements condemning the initial Hamas attack.
1 year ago

Companies from Starbucks to McDonald's face controversy amid Israel-Hamas war

Over 150 companies have released statements condemning the initial Hamas attack.
1 year ago
Redesigned Starbucks Coffee shop with Mobile Order pick up window out front, Queens, New York, Sept. 12, 2023.
1 year ago

Latina artist featured at Starbucks encourages youth to follow their dreams

In celebration of Hispanic Heritage Month, ABC News' Melissa Adan speaks with Philadelphia artist Manuela Guillen whose colorful designs are featured at Starbucks across the country.
1 year ago
VIDEO: Latina artist featured at Starbucks encourages youth to follow their dreams
2 years ago

Starbucks copycat recipes: Apple crisp oat milk latte, pumpkin cream for less

KaleJunkie creator Nicole Keshishian Modic shows her recipe that's a dupe for Starbucks' popular apple crisp fall drinks.
2 years ago
KaleJunkie shares two of her seasonal coffee syrup and drink recipes inspired by Starbucks.