Whistleblower Frances Haugen calls Facebook danger to children and democracy

She said it knows its algorithms are harmful but puts "profits before people."

Last Updated: October 5, 2021, 2:02 PM EDT

A Senate subcommittee on Tuesday heard from a whistleblower who claims Facebook manipulated content it knew was harmful to young users, a day after the social media giant experienced an apparently unrelated massive outage.

Frances Haugen, who revealed her identity during a Sunday interview on CBS' "60 Minutes," has been cooperating with a Senate Commerce subcommittee as part of its ongoing efforts to assess potential regulation of the platform. Haugen told lawmakers on Tuesday about documentation she said show the company -- and CEO Mark Zuckerberg -- intentionally ignored proof of its potentially harmful impact on users.

Facebook has publicly disputed Haugen's claims.

Oct 05, 2021, 1:39 PM EDT

Blackburn blasts Facebook spokesperson, challenges him to testify

Sen. Marsha Blackburn, R-Tenn., ranking member of the Senate subcommittee hearing testimony from the Facebook whistleblower on Tuesday, responded directly to a Facebook spokesperson after a compelling first round of testimony from Frances Haugen.

Andy Stone had tweeted earlier and pointed out that Haugen did not work on child safety or Instagram research issues. Haugen, who worked as a project data manager was assigned to Facebook's civic integrity group.

Blackburn blasted Stone to come before Congress himself.

PHOTO: Sen. Marsha Blackburn and Sen. Richard Blumenthal speak to former Facebook data scientist Frances Haugen, center, during a hearing on Capitol Hill, Oct. 5, 2021, in Washington.
Sen. Marsha Blackburn and Sen. Richard Blumenthal speak to former Facebook data scientist Frances Haugen, center, during a hearing of the Senate Commerce, Science, and Transportation Subcommittee on Consumer Protection, Product Safety, and Data Security, on Capitol Hill, Oct. 5, 2021, in Washington.
Drew Angerer/AFP via Getty Images

"I will simply say this to Mr. Stone: If Facebook wants to discuss their targeting of children -- if they want to discuss their practices, privacy invasion or violations of the Children Online Privacy Act, I am extending to you an invitation to step forward, be sworn in and testify before this committee. We would be pleased to hear from you and welcome your testimony," she said.

Oct 05, 2021, 1:36 PM EDT

Whistleblower blasts Facebooks for lack of transparency when 'lives are on the line'

Whistleblower Frances Haugen reiterated to the Senate panel that Facebook's own data raises the concerns she's presenting to them and that the platform has unprecedented access into people's lives worldwide.

"They shouldn't be allowed to keep secrets when people's lives are on the line," she said. "To be clear, if they make $40 billion a year, they have the resources to solve these problems. They're choosing not to solve them."

She also told lawmakers she thinks there should be greater consideration to age when it comes to using any social media after her 15 years in big tech, keeping the focus of her message on its harmful effects on kids.

"I strongly encourage raising age limits to 16 or 18 years old, based on looking at the data around, problematic use or addiction on the platform and Children's self-regulation issues," she said. 

She shared particular concern with Instagram, saying internal research shows the platform is "distinctly worse" than other social media platforms because, she said, "it’s about bodies and about comparing lifestyles."

Oct 05, 2021, 12:50 PM EDT

Lawmakers raise having 2nd hearing on Haugen's national security concerns

After whistleblower Frances Haugen raised concerns around Facebook's resourcing of counterterrorism and teams intended to counter foreign influence, lawmakers opened the door to holding another hearing. 

"I believe Facebook's consistent understaffing of the counterespionage, information operations and counterterrorism teams is a national security issue, and I'm speaking to other parts of Congress about that," Haugen said.

Sen. Dan, Sullivan, R-Alaska, followed up, "So you're saying in essence that the platform, whether Facebook knows it or not, is being utilized by some of our adversaries in a way that helps push and promote their interests at the expense of America's?"

"Yes," she replied. "Facebook is very aware that this is happening on the platform, and I believe the fact that Congress doesn't get a report of exactly how many people are working on these things internally is unacceptable because you have a right to keep the American people safe."

PHOTO: Sen. Maria Cantwell questions former Facebook employee Frances Haugen during a Senate Committee on Capitol Hill October 5, 2021 in Washington, DC.
Full committee chairwoman Sen. Maria Cantwell questions former Facebook employee Frances Haugen during a Senate Committee on Commerce, Science, and Transportation hearing entitled 'Protecting Kids Online: Testimony from a Facebook Whistleblower' on Capitol Hill October 5, 2021 in Washington, DC.
Drew Angerer/Getty Images

“I have strong national security concerns about how Facebook operates today,” she added.

Sen. Richard Blumenthal, D-Conn., then raised the possibility of holding a second hearing with Haugen on the issue and went on to thank her for her bravery and called for other whistleblowers to come forward.

Oct 05, 2021, 12:37 PM EDT

Facebook responds to whistleblower by live-tweeting hearing

Facebook said communications staffer Andy Stone would live-tweet through the Senate hearing to respond to Frances Haugen's testimony.

"Just pointing out the fact that @FrancesHaugen did not work on child safety or Instagram or research these issues and has no direct knowledge of the topic from her work at Facebook," he tweeted. "As she herself just said under oath, 'I don't work on it.'"

Sen. Amy Klobuchar, D-Minn., had asked if teenagers are some of Facebook's most profitable users.

"I'm sure they are some of the more profitable users on Facebook, but I do not work directly on them," Haugen said.

Facebook also pointed to a May op-ed in CNBC from Nick Clegg, Facebook vice president of global affairs, calling for "bipartisan approach on internet regulation."

But lawmakers from both parties on Tuesday, in a normally divided Washington, were united in blasting the social media giant after they said internal documents Haugen presented to them showed Facebook ignored its own evidence that it harms young users and fuels hate speech. Haugen also alleged CEO Mark Zuckerberg had the opportunity to intervene but dismissed the concern.

A 3D-printed Facebook logo is seen placed on a keyboard in this illustration taken March 25, 2020.
Dado Ruvic/Illustration via Reuters, FILE

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