Drybar salon to require client temperature checks, face coverings

The company sent an email to clients outlining the steps being taken.

June 19, 2020, 8:40 AM

As hair salons begin to reopen after being closed due to COVID-19-related restrictions, Drybar has released the company's plans for doing so safely in select markets.

The popular chain salon, best known for blow-dry services, sent a newsletter to clients outlining the steps being taken before opening in select markets.

"We don't take this lightly and we want to make sure everyone feels comfortable coming back to our shops as soon as they are able to," Drybar said in its newsletter.

Like many other salons that recently reopened, special attention is being given to constantly disinfecting high touchpoints. Face coverings will be worn by employees and customers, there will be social distancing measures and a limited amount of appointment-only clients will be serviced.

Drybar also announced that staff members, as well as clients, will have their temperatures checked with non-contact digital forehead thermometers before being granted access the salon. Clients with a temperature above 100 degrees will be asked to cancel their appointment at no charge.

Drybar locations in Colorado and Arizona were the first to reopen, on May 12, with select Georgia and Tennessee locations, including one in Nashville, reopening on Monday. Tampa's two locations will start accepting clients again on Wednesday, according to the company.

Additionally, clients will receive a health questionnaire 12 hours prior to their appointment to ensure patrons don't have any symptoms associated with COVID-19 or known exposure.

Drybar is also introducing a new virtual check-in process to maintain social distancing and eliminate the use of waiting rooms.

Drybar co-founder Alli Webb has also been vocal about supporting the calls for social injustice personally and within the company's stores.

"As the founder of Drybar and a woman of white privilege, I am posting on behalf of our shops @drybarshopsus because I, along with our entire team, stand against any form of racism," Webb wrote in an Instagram post. "I know I can never understand the pain, but I want to humbly learn and activate more deeds for the anti-racism movement."

Webb also spoke to ABC News' Amy Robach during "GMA3 What You Need To Know," saying, "That's something that was really brought to my attention and something we jumped all over it to really make a difference, and show that we are listening, we care, and we want to make everybody really happy and comfortable when they are in Drybar no matter what their hair looks like."

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Editor's Note: This story was originally posted on May 19, 2020.