Paul Twaragowski was initially annoyed when his flight from New Orleans, La., to Newark, N.J., was delayed -- it meant he would not be able to make his connecting flight home to Buffalo, N.Y.
But when he arrived in Newark, the 23-year-old was surprised to see a deluge of missed phone calls and text messages on his phone. Some of the text messages simply read, "Paul?"
When he called a friend back, he got news that, he said, changed his life.
"He said, 'Paul, are you OK?' and I'm like, 'Yes,...
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