Bank of America Site Crashes, Day After $5 Debit Fee Rule

Customers need to bail on this bank and give them a lesson like they did with Netflix. Credit Union is the way to go.

Credit Union is the way to go definitely. Many people don’t know they exist, just found out about them recently:( BofA made $5 fee to make up for swipe fees. They didn’t get it, the we the people don’t want these fees, we can’t afford them in this economy. BofA is laying off to save some money, didn’t that make for part of swipe fee, no you still want to steal more. Boycott and take you money of from BofA and CHASE and Wells Fargo. They are all the same join you local bank and credit union. Do a google search there is bound to be a small bank in you area.

I hope people drop this bank in droves, so maybe they’ll realize their greed. These corporations do not service consumers anymore–only rich stockholders and investors. They no longer care who and how they hurt the we the consumers. People have the power to either do or not do business with these greedy thugs! If the Consumers can boycott the oil companies for them to lower prices, we can do the same with these slimey banks! Credit Union IS the way to go. I’ve been with one for over 25 years, and the service is superb!

Why anyone is still with BofA is beyond me. Was with them for over 20 years but I left over two years ago to go to a small, local bank when out of blue they DOUBLED my cc interest rate for NO reason. NONE. I LOVE my new bank. Great service, they know who I am, they follow up, they dont talk to me like Im an idiot, they work with me instead of against me and, most of all, they appreciate my business.

It’s time to go back to writing checks; drop BOA and join the credit unions.

“It’s time to go back to writing checks; drop BOA and join the credit unions.” Writing checks is more costly to a bank then debit cards. If everyone writes more checks, banks will have to charge more.

Hello America, which just goes to show that throwing money at a failed policy and an unscrupuous buisness practice is completely a waste of time, Warren Buffet has tried pucharsing much of the toxic assets held by Bank of America, I would just call it a wasted effort. those who took no thought for investors, will certainly take no thought for insolvancy. sincerely Fezzy Bear

I just tried logging on to online banking, but keep getting the same message “the system is temporarily slow…..”, unable to access my account! I am seriously thinking about just closing my account and opening up an account at the Credit Union. It’s 12:26pm central time in Houston Texas.

I dumped my BCA credit card when they notified me that they were going to start charging a $49 annual fee for the “privilege” of using their card. Because I pay off my total balance every month and pay no interest, they considered me a freeloader. (I guess the percentage of evey purchase they receive from merchants isn’t enough for the greedy SOBs!) I was doing business with BCA only because they had bought out MBNA — and immediately done away with all the reasons I had selected MBNA to begin with, such as no foreign transaction feeds — and my card was automatically switched over. When I called to cancel the card, the customer service rep didn’t even bother to ask why; he knew.

Why are people still with this bank? They have been involved in scandal after scandal and then got bailed out. There are other large banks that aren’t as big crooks as BoA.

online banking still not working…

PauletteB | September 30, 2011, 1:42 pm — Hi.. how are you today? Please read the context of the massage I posted at 1:23… the truth is there no matter who posted it!! ——— By the way…… LOYAL OPPOSITION (from Wikkipedia): “In parliamentary systems of government, the term loyal opposition is applied to the opposition parties in the legislature to indicate that the non-governing parties MAY OPPOSE THE ACTIONS OF THE SITTING CABINET – while maintaining loyalty to the source of the government’s power. The concept thus PERMIT THE DESSENT necessary for a functioning democracy, as the POLICIES OF THE GOVERNING CABINET CAN BE CHALLENGED WITHOUT FEAR OF BEING ACCUSED OF TREASON against the state.” ——– (MY Caps for emphasis!!) ——– And I will have to change my name after the next election… conservatives will be in the majority in both houses and the white house!! LOL

BLAME the DEMOCRATS for the new fees!!!!! —— If BOA is charging something they shouldn’t… clients are free to leave…. but don’t expect other banks NOT to follow suit… the HAVE TO with the transaction fee restrictions placed on them by the Democrat’s DODD-FRANK legislation!!! —- They have to earn a certain amount of profit for their stockholders…. if Dodd-Frank affected the bottom line… they have to make it up somewhere!!!

With every $100 you remove from their bank, they can lose $10,000 worth of loaning power. That’s how Fractional Reseve Banking is set up. That’s how much power the banking consumer has on the bank’s reserve ratio. BoA needs to be reminded of this to the benefit of your local or regional bank or credit union.

it is not fully restored when I go to home page it says
Home Page Temporarily Unavailable
I have no ccess to homepage even!!!

I’m going back to a credit union. Bye, bye greedy banks!

BOA=Greedy pigs

LOYAL OPPOSITION oppose the people

Move your money offshore like they do to jobs, then tax the hell out of them like they do with their fees….see how they like it!

I used to work for B of A and now refer to them The Evil Empire. Behind the scenes, it is much worse than you can imagine. With rampant greed, willful noncompliance with laws and regulations, and complete lack of respect for its employees and customers, B of A is the ultimate example of all that is wrong with corporate America. As others have noted, I recommend a credit union or smaller local or regional bank. It is my fervent hope that more than B of A’s website goes down!

BoA’s account website is still NOT working. I’ve stayed with this bank due to their great online banking services, ATM cash deposit features, and widespread locations. However, if these fees become widespread, I will immediately leave.

still down at 2:25 EST

Yeah sure there is no problem. 11:30am Pacific Time. Still offline. Where are you going to bank? BofA may single handedly put themselves out of business.

It’s 2:34 and it’s still down for me! BOA sucks.

Can not log in…to Bank of America….What the heck?

I am bailing. This is ridiculous. I am canceling all 4 of my accounts as we speak.

Nope..the website is still crashed – I could not e-mail customer service either. I am going to look at the credit union.

Same here Rob.

I can access my accounts but I cannot make any transfers or payments.
It is 2:53 Eastern Time.

I guess all their money cannot hire a decent IT person.
Or the guy that is working ont it has an account with BOA too and is taking his time because he is pissed.

Let the “free market” rule. If you don’t like it, take YOUR MONEY and your business to ANOTHER BANK! The only thing stopping you would be lazyness.

If you live in the southwest Florida area or I believe they have branched out into all of Fl, try Suncoast Federal Credit Union. My entire family along with my boyfriend and his family all went there after doing banking at BOA. I went to SFCU, almost 6 years ago and they are GREAT! If you have money in savings and you go over in your checking they will take out money from the savings and put in enough to cover your pending, so you dont pay any overdraft fees. (They do that with your consent when opening a checking a savings). They have given me the lowest interest rates for my car loan and credit card. They treat me with respect when I need help, actually will call you back if they have to get further information. They have quality people servicing you and running it. NO FEES and your deposits are available right then, no waiting.

could anybody log in and or access thier accounts?
I am still getting the unavailable home page
I am in Florida

“How many jobs do you imagine will be lost if BofA goes under?” Who cares? They deserve it and that includes all the management morons who make these greedy decisions…Dan says “If you don’t like it, take YOUR MONEY and your business to ANOTHER BANK!” he must be a BofA employee…another moron…

I’m in Socal and although I was unable to access this morning, I had full access and was able to pay bills about a half hour ago.

“A Bank of America spokeswoman said some customers were experiencing issues, but “everything is fine now.”

That is BS. Everything is NOT fine now.

This consumer lives on a fixed income and budgets very tightly every penny spent. We cook all meals at home and do not eat fast food , or drink sodas. We do not travel outside of to and from work or the grocery store. We do not buy new clothes, cigarettes or alcohol.

The $5.00 fee today threw our account into overdraft. Now BOA will charge a fee of $35.00 for the overdraft they created.
In five days, there will be another Extended over draft balance fee charged..$35.00. .
In a few days, the monthly maintenance fee will be charged, presumably with the $5.00 debit card charge, $20.00, and another set of $35.00 overdraft fees and more extended overdraft balance fees accessed for those on top of recurring OD fee’s from today. By the 5th of Oct. my bank account will be overdrawn at least $230.00 from fees alone.
My employer pays 1200.00 with direct deposit on the 15th of the month… We have arranged to pay rent, insurance and utilities with auto draw, a convenience offered for free by BOA. Due to the overdraft fees there is not enough money to pay those bills.

BOA dutifully writes hot debit charges for those bills as they come in, charges another set of overdraft fees for the privilege of going paperless, then turns around and bounces said payments as ISF, with the subsequent overdraft fees added on for each bill Unpaid.

Now the utilities are charging bounced check fees on top of late charges and they cut off services for non payment….mean while….

My family is sitting in the dark, with no electricity, insurance, water, and the car doesn’t have enough gasoline to get to work.
The landlord wants his rent and is threatening eviction. Can’t buy groceries as the debit card is now useless and the account is frozen by BOA with an extended overdraft balance of more than 3000.00 dollars.

Now that everything is fine for BOA , what do we do?

Kim, you are one of the lucky ones LOL
anyone else has been able to?
update please

Hello America, now lets all settle down, I have it on good word from their website, that the Bank of America, is going to have a bake sale to reinburst customers, they are going to charge $16.00 for a breakfast muffin, now if they can sell at least one trillion breakfast muffins they can also pay off the federal debt.
sincerely Fezzy Bear

Banks are ripping consumers and businesses off…use a Credit Union and stop being sheep! Netflix stock took a plunge after they raised prices and savy consumers canceled their subscriptions! The difference is that BOA will always get money from the government as they are deemed, “too big to fail”, most other businesses aren’t as fortunate.

I tried logging into Online Banking and still got the “online banking is operating slower than normal.” All I want to do is check to make sure the transfers that I scheduled to go through today are actually going through. I don’t have mobile banking and I can’t get that kind of detailed info from an ATM machine.

All right fellow account holders, change banks as soon as possible. Lets take them from the largest to the smallest and send a message to all of corporate America know we the people still have the power. Mad as hell and not taking any more!! Good bye Bank of America and good riddance.

Really irritating experience! I want hear from BOA about when all your customers including myself would be able to log in into their account. Is it not your responsibility BOA?

GO AHEAD – AS USUAL – MAKE THE POORER PAY AND THE ONE WITH ALOT OF MONEY GET BY WITHOUT HAVING TO PAY – WHAT IS WRONG WITH THIS PICTURE?????

I’m a long time BOA customer, and will be switching to Ally. Who has received thousands of accounts from unhappy customers of BOA and Wells Fargo.

This is such BS…how come I can’t access my acount at this very moment, how come I am on hold for over 5 minutes already….I’ll leave BofA before I pay a $5 fee………B of A….cut your bonus program to your CEO’s, VP’s and other executives….You will NOT EXTORT money from me to line your pockets so you can buy more yachts, houses and go on 5 Star vacations and enjoy a huge expense account. ABSOLUTELY BS!!!!!!!!!!!!

Reading these comments cracks me up – banks will always rip you off (5 precious dollars from your precious life – when you pay more than that in internet useage fees a month) – we pay 3.49 gal gas in states on average, in Australia they pay 16/gal gas – in Europe they pay over 9/gal gas, and so here comes the Europeans and Australians to tell us how banks rip us off.. YEAH< THANKS!

I have been with this bank for over 15 years, and am leaving them. All I ever use if my debit card. And, I really don’t care how difficult it is. This is ridiculous.

Folks don’t worry about BOA jobs, Mr. Buffett can afford another $8 billion. To big to fail is also to big to care. Now is the time to stand up and be heard. CHANGE BANKS don’t just talk about it do it!! I am, we the people have the power change to big to fail to small to care..

Still not working and mobile banking isn’t either. Way to have no online access to my accounts all day. Is that the next thing they’ll do away with or charge a fee for?

Everything is fine now? My BofA online banking is still not working. I encounter the “Temporarily Unavailable” on the home page, with an option to sign in to online banking. When I do, it notifies me that some parts of the site are “slower than usual” but gives me an option to continue. I do, it pulls up my account page. Then, if I try to see detail on any of my accounts, I get a 505 Internal Server Error. Everything is not fine now.

As for the rest… you guys should invest in being a Merrill Lynch client if you are able to afford it. I remember the days prior to their acquisition of Merrill Lynch, when they treated me like total sh*t. It was a nightmare to deal with ANY BofA issues, but when traveling internationally, you need a big bank and I had a bigger dislike of Chase and Wells Fargo, so I stayed with them.

On things they were OBVIOUSLY wrong on, they would dick me around for hours. Once they acquired Merrill Lynch, where I have had my investment accounts for many years, I got a WM account designation (for Wealth Management) and a different phone number on the back of my BofA debit card to call if I had issues (the customer service people are now in my same city, even). They now bend over to kiss my hind end.

I recently got an NSF because of my own stupidity – I had forgotten to transfer money into my BofA account, written a check a long while ago that I forgot was still out there, and it got cashed. I called in to ask about an NSF, to see if I could talk them into refunding it (long shot – impossible in the past even if it hadn’t been my doing). The woman on the other end of the phone cut me off before I could even ask, instead offering to refund it for me since I was such a valuable client. When it took her getting a supervisor to do so, she even apologized to me for the inconvenience (since they know my time is valuable) and reminded me they appreciated me using them for my banking needs.

So, like I said… Terrible bank if you’re an average person. Brutal to work with. But, if you get yourself a Wealth Management (Merrill Lynch) account and make sure your BofA checking account is then designated with that little WM, you’ll see such incredibly great service that it’s actually kind of sickening. I now call them on the stupidest little things just to see what I can get out of them, and they’ve never failed to apologize to me for the inconvenience they’ve caused… for my errors. Eventually, I’ll break even for all the stuff they’ve screwed me on over the years that I had given up on.

Ben – many of the smaller banks also offer mobile banking. Just keep checking around. I never have used the ‘Big Guys’ and I never will.

Bank of Amercia is not the first bank to charge a fee for using your debit card. I bank with a Regions which is more of a regional bank. They sent a letter a few weeks ago about a new charge for $4 debit card fee a month. They are also going to charge customers if they don’t a minimum average daily balance and not having a direct deposit into the account = xamount of dollars a month. This same type fo LifeGreen checking account is the type where you get free interest, but with the debit card fee, the interest .05 won’t cover it if you don’t carry a minimum balance that would give you at least $4 of interest a month.

I’m just going to point something out about the “wealthiest not having these fees”… yes, you are correct. But, if you had a Merrill Lynch account you’d know they ungodly amount of fees, percentages, and penalties they already take from that alone. They have to offer some perks to keep the people who are paying a TON more in fees to them… one of these perks is now no $5 fee. Instead, they get hundreds or, usually, thousands from me and my “premium” Merrill Lynch account each quarter. Wealth Management clients may have more, but we are paying much, much, much more as well.

And, keep in mind that NOT EVERY MERRILL LYNCH CLIENT is rich, loaded, wealthy, etc. A lot of them (like my Grandma) just have a small IRA there to live on for life, or one $10,000 CD (what I started with once upon a time), or an annuity from an accident they’re only allowed tiny bits of to survive, and are still barely getting by (like my neighbor). A premium account doesn’t always mean you are rich.

in south carolina and have not been able to access the site all day. it was also spotty last night. no good….hope all our money is there

Anyone who puts money into a bank that Charges you fees to access and use YOUR own money is one penny short of a dollar.
According to the article, merchants were originally charged 44 cents per transaction, but the Dodd-Frank (a.k.a. Crook&Crank) Act caps the charge at 21 cents. That’s a 23 cent difference. But…instead of charging customers that bitty 23 cent difference, the BOA is hitting you all for $5 per transaction, for a profit of $4.77 for each debit transaction. Each one!! Does it matter that you’re paying a utility bill, making a charitable donation, or hitting the ATM? Think about it. How much money will BOA rake in if every debit card transaction nets them $4.77.

Actually, it’s a $5 MONTHLY fee, not a $5 fee per transaction. Not that I’m defending BOA or anything. I have my mortgage with them and getting that was the worst experience of my life.

The progressives must be partying about this one!! —- The Democrats write a law (Dodd-Frank) that regulates fees (forget supply and demand) which will cut bank’s incomes… so the bank says “our income for certain transactions has now been CUT IN HALF by Dodd-Frank… how are we going to replace that revenue?”… they have to increase fees in another area… and based on the morons posting vitriol against the bank… the progressives have “won” by making the public think the banks “are evil”…. even though the changes were CAUSED BY THEIR DEMOCRAT CONGRESSMEN!!!

I agree Wildblueondergoaf Lets say 200K BOA customers use their debit card in a month at 4.77 profit for BOA that comes to 954000 a month in profits for BOA. Now the 200K i used is a low est of customers that use thier debit card at least once each month. yearly it comes to almost 11.5 million in profits!

Loyalopposition, I think your statement simply says that no matter who is in power, they always want more, more and more. These giants are never made to “Balance the Books”, they simply attach another fee. Government moves in these identical paths. Good financing is NEVER rewarded, investors want more. If a politician cuts programs or pet projects they are unlikely to regain their position, ergo we are the problem.

I have *never* paid bank fees for basic service like deposit accounts and checking. I joined a credit union when I was a student and have always received credit deals from the CU far better than any other alternative. Although I have a bank checking account, it costs me nothing, otherwise I would replace it.

Shop around, don’t let ‘em nickel and dime you to death. Don’t be a sucker.

It hasn’t worked all day and is still not working right now. It’s not “fixed” as the spokeswoman announced.

Sorry – no sympathy for the bank. They just don’t want to hurt their margins because they’ve been used to overcharging retailers to use debit cards and the gov’t is stopping the gouging. So rather than concede that they’ll lose some profit – they pass it on to the customer. It’s not even CLOSE to the $0.50 fora big mac that costs $100 to make because it actually doesn’t cost the bank $0.44 to process a debit card. Not even close. It’s also magical that BofA needs $5 monthly ($60 per person) to offset their “costs” while Wells Fargo is considering $3. Is it somehow more expensive for BofA to process a debit card transaction than Wells Fargo? Doubtful.

I actually am in the process of opening an account with a credit union this evening in the hopes that I can be out of BofA by the time the new fees start.

BOA LIES!!!!!

Website still down. It was fortunate that I could pay my bills elsewhere. I am a long time BofA customer, however I will probably start looking at other options now.

I am hoping it was a hackers Denial of Service attack. In that case — given the frustrations so many of you BofA customers posting here have suffered due to your accounts being temporarily frozen by those elitist, overeducated lily-white hackers (whose hacker-in-chief is a rapist from Norway. Or is it Australia?) — I have a funny feeling the hacker groups won’t be so worried about cops and prosecutors any more. Because we, the people, will find them and hunt them down, in person, one at a time. And when we get our hands on them, they won’t get a chance to call witnesses in their defense. Or have lawyers (paid for with our tax money – public defenders) argue in their favor. We will just strangle them and burn their bodies.

As of Friday Sept 30, 2011 14:17 I still cannot bank online with BOFA

so Bank of America will charge people for using their own money – but only people with “non-premium” accounts – i.e., the rich get a free ride AGAIN.

I’ve been trying all day to access my accounts and still can’t at 5:30 EST.

I’ve been on the verge of leaving BofA for a while now… just last week I set up a new account with ING. When you overdraft with ING, the overdraft fee is VERY low and is based on the amount of overdraft and how many days it takes for you to cover it. It’s pretty cool. To cover say, $50, for one day it costs about $3. As opposed to BofA which is $35 immediately – even if it’s just for a few hours. I’m done with them!

still down. not back online.

it is NOT working….I need to pay some bills right now…today was payday…hope the direct deposit made it to my account……Just tried to log on and it’s a no-go. I’ve been trying since 9 am. Don’t know what I’m going to do. I guess it’s time to change banks. I hope they crash and burn fast, scumbags.

I’m still not able to access my account. All I want to do is CLOSE my checking account with BofA today. I guess I have to call in…

It is not working!!!!!!!!!!Lets everybody go to Credit Union!!!!

As of 4:20 pm PDT the online B of A Banking site is still down.

I finally was able to log in. The home page is back, but it took me two tries to get into my online banking. I didn’t do much aside from check my checking account to make sure some transfers were processing, and then when I tried to go back to my accounts overview page, it seemed to be taking too long to load so I just signed off. But… hey… a little success, right? Still not keeping me from planning on moving my money elsewhere.

If Bank of America wanted to fail and could not find a way…the $5.00 fee will do it. I would like to see their numbers before and after.

Has anyone ever seen the supposed ‘sculpture’ outside of BofA headquarters in San Francisco? It’s a huge fist-shaped rock called “The Banker’s Heart”. Jes’ sayin.

It’s amazing how blind as a dormouse so many organizations are! In today’s world of Twitter and Facebook, consumers have a lot more power than before. Netflix is on their way down solely because of their charges (I cancelled my Netflix subscription right-away). BofA is next. Greed was always part of capitalism (witness Gordon Gecko in Wall Street), but it was always covert. Expressing the greed explicitly is never a good strategy! When organizations become so cocky that they stiff their patrons in the open, they create a psychological impact that is ultimately their own death knell.

Site still down and not working as of 10:15pmEST

It’s still not working at 8:45 PM MDT.

Everyone just needs to WITHDRAW their weekly budget for food and gas in CASH. No need for the card and BOA will CRASH without YOUR CASH! period! and btw occupy your city in October!

STILL DOWN 8:45 PST WEST COAST

Just checked. I still can’t log in to my account. Tomorrow morning I am going to open an account with a locally owned bank. B of A can kiss my grits!

Sad to see a small group can hallucinate the rest of humanity to rule out everything else and embrace fabricated value.

Divest your money from these institutions. Join a CREDIT UNION. Better service and interest rates, same services and products, fewer fees and profit-taking, AND you are a MEMBER/CO-OWNER, not a customer. Stop PAYING these banksters to take your money, loan it out and make a profit on it (and THEN they turn around and charge you to ACCESS/USE your money!) They are only “too big to fail” if we allow them to be the only game in town. They aren’t. We HAVE alternatives.

Problem is folks, the people who have money do not care about the 5$ fee, they have too many accounts (that’s how a bank gets its hooks in you) tied to too many things, house, car, roth, ira accounts, cd’s, not to mention their own financial advisors at the bank. These people are not going to pull all this for 60$ a year, they will be refunded or not charged, They will be worked into some sort of account in which they will not have to pay that fee because of the accounts they have now. What this does is get rid of all the cheap accounts which does not help the bank. By the cheap accounts leaving it leaves the bank with a stronger portfolio in the long run. They know the customers they are dealing with have money, after all that’s all banks want, its only because of the government that they give us poor folks the time of day. I would just be ecstatic to see Bank Of America fail and be taken over by another bank. Problem is, unless people like Warren Buffet back out of backing B of A then they sort of have all the capital they need to stay in business, no matter what us little folk do. At least that’s what’s been proven on the scale model.

its pretty crazy that at one point in time online banking wasn’t possible, but so many wouldn’t know what to do without it now

It’s almost noon on Oct. 1, and the bank website is still not functioning for me.

BOA is still down on East Coast this is unacceptable

endless loop potential… get window: “The connection to the server was reset while the page was loading.” Received this after getting in finally, checking balances, then clicking “Accounts” tab. “Retry” button at the bottom, worked once. This all takes so long, the 2(?) minute idle user timeout will probably log me out, if the server could get around to notifying me of that….. Yup, that window keeps returning in response to “Retry”. It’s in some circuit that can’t even tell me I’m logged out! If I’m not logged out, then my connection is open… but for how long?

Pretty sad that they are having issues when their customer satisfaction is at its lowest.

Their website is still unaccessible this morning. I am in the West Coast, so no, the issue has not been resolved. I never use my debit card for purchases anyway but I will be opening a credit union account in case they come up with other asinine excuses to charge more fees. I only have an account with them because they have ATMs everywhere. However, I am finding out credit unions’ ATMs are in a lot of places too, so that is a strong motive to move to a credit union.

It is 11:26 am, Oct 1, 2011. I just completed my online banking with BofA. Didn’t seem to have any problems logging in or out. Maybe a little slower than usual, but was functioning.

So let’s establish some facts: 1. there is NO DOUBT that BofA has TERRIBLE customer service 2. there is evidence that BofA charges fees for EVERYTHING – fees for not using a service and fees for using a service 3. a government regulation has triggered BofA to instate ANOTHER FEE

Here’s my observations and questions: If the reason that BofA is enforcing fees is because of a government regulation, then WHY is BofA waiving Premium customers? That doesn’t seem fair…if indeed their “hands are tied”. And they make exceptions ALL the time like this – always favoring the high balance account holders. My credit union doesn’t charge any fees. All they request is a minimum $5 in each account I open. I currently have a fee waived if I use my debit card atleast once a month, now I’m going to incur a fee if I use my debit card?

The reason I even had to use BofA is because I moved out of the state where my credit union was (I still have my credit union for my primary banking). So I decided to use a national chain so I can make deposits and write local checks. I’m going to look for a local credit union now. This is just the last straw.

Finally at 11:33 CT 10/1/2011 – website is still not functional. I work in the business of highly available systems for industries like financial, healthcare, etc. Someone is going to get fired for this downtime – there’s no reason it should take this long if they had proper planning.

BofA site still down for me here on the East Coast as of 12:53pm Saturday afternoon. I’m on hold with BofA they said wait time is 10 minutes. (sigh)

It’s Saturday on the West Coast and i STILL cannot access the bank. I am certainly switching banks. I understand the bank has problems, but you don’t stick it to your customers. Nice Job Bank of America. You Suck.

it’s still down, saturday morning. ridiculous.

12:36 pm Saturday October 1/2011… BOA website still down in Arkansas…

Web Site still down 1:50pm from Florida and has been since noon yesterday

it still down this this afternoon 151 what going on

Seriously, who even uses debit cards to buy stuff?

Are there no work houses? Are there no prisons? ebeneezer scrooge. yes, there are prisons. I hope a few bankers see the inside of one for a while. greed is killing this country. banks lead by their greedy example. I didn’t want my debit card, BOA gave it to me and exaulting it’s convenience. Thanks, but no. I have a credit union. They like my money.

If everyone goes to the bank at the same time to close their accounts we could actually force them to start closing branches. Are these people out of touch, did they forget who bailed them out. BOA should be paying us.

@Erine — Everyone should go Monday morning and start switching banks. All I have to do is close out mine. I still have a bank account at a small bank, I just wanted to get a taste at a newer bank… Looks like that was a bad idea.
As anyone ever gotten a call from BoA one time wanting you to sign up for their Privacy Assist? I planned on using it later, but I just hate it when they call (and just drone on, and on about it)

Why are they doing this? The bank still gets about 21 cents each time a debit card is swiped? Seriously, how much does it cost the bank for each transaction? How much do they want for doing nothing?

So. Banks are going to be limited in how much they can charge merchants. You know, merchants.. For clarification, merchants are those poor starving businesses out there. Like Walmart, and Target, and Sears and Haverty’s and McDonalds, etc. etc.
 
And how are the banks going to make up this shortfall? Why that’s easy. Sock it to their depositors. You know, depositors. For clarification, depositors are mostly ordinary average hard working individuals who don’t have very much money but need a place to keep it.
 
So you see what’s going one here. The merchants now get to keep a lot more of their money, and by that I mean a helluva lot more, which they will happily take to the bank.

But the banks aren’t going to lose either, because you see, they have a way of not only assuring the merchants their increased profits, but they can do it with no loss to themselves.

And how do you do that? Easy, you make the poor stupid average every day depositors make up the difference with increased fees. You know, like charging them $5 a month to use their credit card.

And if ever there was a definition of “class warfare” this is it. And it’s been practiced in one way or another by the rich against the poor for ages.
 
So I don’t want to hear any more from the wealthy and the corporate interests and their Republican employees in Congress that asking them to pay taxes at the rate they paid 20 years ago is class warfare.
 

I worked at Bank of America for 3 years handling deposit accounts and OLB. The website used to crash all the time, even the internal systems employees used would crash for hours on end. It was the worst job I ever had! The managers are all a bunch of idiots, I even met a few of the executives and they’re even more clueless! I hated that job, everyting about it was fake. Leaving was the best thing I ever did. FYI bofa customers, half the time when you call in and start throwing your little fits and then you asked for a manager, your not really getting a one. I was never a manager there, but I used to take escalations all the time and just say I was the manager on duty. Cusotmers just love being told NO a second time. Switch banks if you know what’s good for you.

If the average customer uses their card 20 times per month at .21 cents per transaction, then BOA receives $4.20 cents. At .44 cents per transaction they receive $8.00.

So, at .21 cents/20 transactions ($4.20) plus $5.00 a month, they receive $9.20 for debit card fees. Hmmm. And their customers with mega cash don’t pay anything at all. Hmmmm.

Banks need to charge fees to make money. Of course, it isn’t the only way they make money (in fact, it’s probably the least profitable way for them to make money considering), but I understand they need to make money. So do I.

But if banks, and BOA in particular, are left to charge whatever fees they want, then the sky will be the limit. It isn’t just the big merchants (Walmart, Target, Chik Fil A, etc.) who are dinged by these fees either – it’s the small Mom and Pop company who can only compete by allowing debit cards/credit cards as a way to pay who suffer with the middle class citizen as well.

Regulations are necessary to curb large corporate greed. I can’t believe so many people can’t see that. They don’t “play nice” because it’s the right thing to do.

But I’m pleased to see so many people willing to go with a smaller bank. I took my accounts from BOA years ago, and am with a smaller bank – happily. I’m pleased that they aren’t involved in the mortgage scandal, and they practice excellent customer service day in and day out. If they cross over to the dark side, I’ll leave them, too, though.

Americans have only one real recourse, and that is to exercise their two votes: One is at the ballot box, and the other is with their dollar.

Go Americans! Keep standing up for what you know is right and sooner rather than later, we’ll see a shift. We must admit it, we’ve been lazy in the past, and this is what it has gotten us – unbridled corporate greed. Vote. Vote with your dollar, vote at every election. Pay attention.

The website is down right now. I just tried to log on. We will close our accounts and move them to a local bank.

I just saw the “Home Page Temporarly Unavailable” page that you displayed in the article above and continued to online banking. The first time I tried, it just displayed a “page not found” error after I logged in. The second time, I waited at least three minutes before it allowed me into my account and got an “Internal Server Error” when I clicked on my checking account.

Yup, site’s still down. As the largest bank in the nation, BoA can’t keep a website working correctly? Rubbish.

Can you spell Sarbanes-Oxley Violation? How long does the site have to be down before an investigation starts?

Still down in ARIZONA Who know what is going on in the mean time were stock sorry america let’s just continue making the rich richier

i called them this morning i cursed the hell out of all of them,what kind of a joke is that??? a website down for four days?? Are you kidding me, they are heifers….

Site still down in Cali!

And the same error messages reported in the story from 9/30 are still happening today, Monday 10/3 at 5 pm. This is has moved past inconvenient to unacceptable for online banking customers. BOA should reconsider charging ANY new fees for their services until they get their current services operating flawlessly! Oh and BTW what did they do with the bailout funds that were not part of the TARP funds they repaid? Because they sure did not lend any of it out to homeowners around here!

Hey, wait a minute. Didn’t they just take our money, the tax payer, to bail out their bad business practices? I want to charge them a fee for that! They gave themselves bonuse and haven’t lent out much. Now they are going to charge more fees?!? I have a credit card with them and believe me, if I could ditch them right now, I would. At warp speed. What are they spending our money on? It certainly isn’t on their website. This entity charged me a late fee and jacked up my APR because their site was down and I couldn’t make my credit card payment on the day it was due. I hate these people. They have no souls. Everyone should get their money as far away form this establishment as possible. Perhaps we could put them out of business.

The site is still down….this is ridiculous

Website is very much still down. Thinking of changing my bank account completely @bankofamerica.

Explain to me WHY? Why do you need more and more and more and more?

You’ve done so much wrong to so many.

If you can’t do things without raising fees, go out of business!!

The American people need to take control of their money and flee bank of America or ANY bank that charges fees for service at their bank and Bank Of America! Maybe we should put our money in a credit union? We Americans need to wakeup! Show your strength and put Bank Of America out of business ! That goes for any other bank charging us for using our debit cards ! Let’s do it people or all the other banks will charge more fees and rob us of our own money!

Enough is enough ! They post profits and then they have the gall to do something like this. Lagalized loansharking.

TIME TO FIND ANOTHER BANK !!!

I was having problems about 2 months before the weekend site slowed down or crash,
Everytime I wanted to log into my account a yellow page would appear right in the middle of the site screen page asking for all my pesonal details.
I call them and explained that for some time I could not sign into my account without this yellow page appearing and continnnnously asking for details about my bank account and after 2 hours with the tech and supervisor they told me that my new computer had a virus.This was only happening with their site!
Then after that everything slowed down during the weekend and shutdown,I was not surprise to hear
this on the news at all …

Your way of describing everything in this article is really nice, all can easily understand it, Thanks a lot.