‘Bank Transfer Day’ Gains Momentum on Facebook
In about 18 days, more than 50,000 people plan to send a message to banks: Goodbye.
In an event titled “Bank Transfer Day” thousands are signing up to leave large banks in favor of credit unions on or before Saturday, November 5, over what some call unethical practices.
“If you don’t believe in a company’s practices or feel that a company’s practices are unethical, then, very simply, you should not have money with that company,” the 27-year-old creator of the event, Kristen Christian, told KTLA Live.
“I was tired of paying outrageous fees to banks for a severe lack of services. I was tired of having my money access determined by a corporation and the final straw because I was tired of banks targeting the impoverished and working class,” she said.
In addition to the 51,000 and counting rsvps for “Bank Transfer Day,” a cause page for the event has amassed more than 15,000 likes, and the group’s twitter page now exceeds 600 followers.
The group’s mission, according to the public Facebook invite: ”Together we can ensure that these banking institutions will ALWAYS remember the 5th of November!! If the 99% removes our funds from the major banking institutions to non-profit credit unions on or by this date, we will send a clear message to the 1% that conscious consumers won’t support companies with unethical business practices.”
In recent weeks, banks have drawn fire over fee hikes. A petition titled ”Tell Bank of America: No $5 Debit Card Fees” has gained popularity, with more than 130,000 signatures.
Now, Bank Transfer Day may be gaining even more steam. The group’s attendees are active and vocal on the events page, sharing their stories of change with the public.
One person wrote, “I just opened a new account with a local bank with online checking, they’ll pay the atm fee of other banks and as long as I make 10 transactions a month with my card it’s free. Goodbye Bank of America, it was a fun 20 years.”
In a Facebook note titled “Why Credit Unions,” the group writes: “credit unions are not-for-profit financial cooperatives owned by their members and governed by a board of directors elected by, and from among, those members. All members (anyone with money in an account) is entitled to vote on major decisions affecting the credit union. ”
To help its attendees find a new banking institution, the event page, created by Kristen Christian, has includes links to help find a credit union in the United States, Canada and the United Kingdom.
The banking options proposed by the Facebook event:
• Research your local credit union options
• Open an account with the one that best suits your needs
• Cancel all automatic withdrawals & deposits
• Transfer your funds to the new account
• Follow your bank’s procedures to close your account before 11/05
The big banks have said they are simply trying to recoup their costs from new regulations and many good deals are still out there.
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‘Bank Transfer Day’ Gains Momentum on Facebook
I’m somewhat surprised that in this great momentum to move people from banks to credit unions because of a $5 a month charge to make a statement, no one has mentioned what it costs a year to belong to a credit union. Its not free! So you’re trading one cost for another. Does it make dollars and cents?
Posted by: Georgia Saucier | October 18, 2011, 6:18 pm 6:18 pm
I belong to a credit union, doesn’t cost anything. Had some money in Wells Fargo, closed the account several months ago.
Posted by: Helen Delarue | October 18, 2011, 6:46 pm 6:46 pm
My credit union checking is free so long as I have a minimum amount on deposit across all credit union accounts. If I don’t have the minimum, checking is $6/month. At Wells Fargo, if I don’t meet the no-fee requirements, they will charge $15/month. WF’s no-fee conditions are quite a bit more demanding than the credit union’s. In addition to a minumum balance that is $6500 higher than the credit union, I must also open a brokerage and savings account, in addition to checking and VISA card. The credit union is way cheaper, even if I don’t meet the no-fee conditions.
Posted by: Mike C | October 18, 2011, 7:30 pm 7:30 pm
At my credit union, they pay me to have an account there. I get interest on all my accounts, including checking, regardless of my balance.
Posted by: angie h | October 18, 2011, 9:27 pm 9:27 pm
It is obscene for the big banks to charge a new fee to recoup revenue lost by recent regulations…while their execs continue to take home multi-million dollar paychecks.
I really don’t begrudge anyone some wealth -would love a little myself!- but really, how much is enough? especially when it’s hoovered out of the pockets of people who are living on the edge already.
Posted by: Deb T | October 18, 2011, 10:34 pm 10:34 pm
Have 4 accounts with Regions Bank. When I asked about the fee & told customer service that I was going to close the accounts, the lady said, “Over $4 a month? All of the banks will be charging the fee.”
All I can say is enough is enough. Loyalty needs to be earned. I have been with Regions, or their predecessors for 18 years. Have my new bank all set up and ready for transfer. Regions is no longer going to profit with my money.
Posted by: Sherry F | October 18, 2011, 11:00 pm 11:00 pm
I switched to credit unions 6 years ago after I kept getting screwed over by the banks. MUCH better service and very friendly. Most credit unions that I know including the 2 i have accounts with all it costs is a one time 5 dollar membership share that you put in the savings account on hold. Thats it! the cool thing is if you ever close your account, you get the 5 bucks back. Can’t beat it lol
Posted by: James | October 19, 2011, 3:14 am 3:14 am
I moved my funds to a local credit union years ago and it has been the best move I ever made. The only requirement was you had to keep $25 in the account which should not be a huge problem. You will more than recover that with the first car loan you get with the lower interest. I got tired of the bank nickle and dime me at eavery turn and that was YEARS ago, it is much worse now.
Posted by: Douglas Meeks | October 19, 2011, 6:41 am 6:41 am
At WoodForest Bank where I have an account, I have the Sterling account. I pay nothing for checks, debit card, am charge no monthly fee or nothing. I can use my checks and debit card with NO EXTRA FEES. Im good where Im at.
Posted by: Diane | October 19, 2011, 8:23 am 8:23 am
No I don’t want to change banks; I do want to dump Senator Durbin who screwed us all with his new regulations that caused the banks to raise other fees. The government needs to just stop trying to control everything that it best left to the free market to control its self thru competition.
Posted by: Russel Yeaman | October 19, 2011, 10:36 am 10:36 am
Started out at 16 with Wells Fargo, by the time I was 21 I figured out their money-grabbing issues and since I was moving to another State I went with BofA. Charges for this that and the other along with MAYBE one or two tellers to serve long lines – I thought, they cut the service, raise the prices and I’m not getting anything. Switched to CU – got the lowest car loan rate in the county – never have had a service charge and all three tellers, the loan office and the bank manager know me by name when I come in to make transactions. SWITCH NOW!!! Oh, and the Congress won’t do a thing, especially if they get re-elected. Do no vote for incumbents – THAT might bring about some change!
Posted by: K.Ray | October 19, 2011, 12:18 pm 12:18 pm
Sadly, I have the sense that a lot of people “liking” and “attending” Bank Transfer Day are probably folks who already bank with small banks or credit unions. Fingers crossed, that is not he case.
Posted by: Yulianna | October 19, 2011, 1:40 pm 1:40 pm
Banks have had a license to steal for years. I’m closing an account I’ve had since 1997 since they now feel the right to charge me $15 a month just to have a checking account and they pay zero interest on anything. My credit union account will be the only one I have – no service charges, personal service, and interest paid even on small balances.
It is time for people to stand up and say “Enough”. Say it loudly and firmly and begin to act on it and maybe we can take back the power that we should have never lost in this country.
Posted by: Water Dragon | October 19, 2011, 1:48 pm 1:48 pm
When I was a child, my grandma set up an account for me, to save for college. She put eight hundred and something dollars in it, which at the time was a lot more than it is today. Because my address changed, due to my father being in the navy and us moving around a lot, the banks charged a service fee for this money every month instead of adding interest to it, like the account was set up to do. By the time I was a 17 year old graduating from high school and looking into going to college with it, the account was somewhere in the six hundred dollar range. I don’t remember the actual dollar amount, I just remembered marveling that the fact that the bank didn’t have -an address for me- (had one for my grandma that started the account, but apparently they needed to know where the six year old was -physically located- to keep paying money to the account) meant that they could take so much of the money. I took the money out immediately, and have not wilingly banked with BOA since. I went to Intrust bank. Things were fine for many years with them, until I started noticing a pattern. Most of the charges went through fairly regularly, but they seemed to save certain charges for a time that they could send my account negative and get $30 dollars a pop for these floating tiny charges. At first I thought I was imagining it. I’m not that good with money, and my memory is terrible, and don’t even get me started on how bad I am at math. My husband noticed the same pattern, and we talked about it, and decided that the bank was indeed doing this consistantly, and therefore on purpose. At the time, we didn’t know you could remove overdraft protection, but the idea that my bank was doing this to me on purpose would have still driven me from them. So we removed our money from that bank, and opened another account with another bank. We’ve had a relatively easier time with this bank, only having to opt out of overdraft protection to be on the safe side. However, finding out what was behind the housing collapse disgusted me with all the banks- and every time I hear another bank whining about regulations, I roll my eyes and am tempted to just flat remove my money from their hands. The only thing stopping me from taking the money out, I didn’t know you could join a credit union that didn’t have to do with you working somewhere specific. I have no job. My husband does, but with this economy, we don’t feel safe about that. My current bank has not been cruel overlords or anything, but the other idea that angers me is present in a comment further up. All the banks do it. When BOA does something, all the banks do it. So, how can you tell me that’s a free market? It’s a closed system. The banks aren’t competing if they are all charging the same. If they aren’t competing, then obviously they are taking their own customers for granted, and their own towers as ivory ones that can’t fall. They need this lesson. They need to remember that the financial sector is a middleman, not a god. They need kicked off their pedestal. They need to stop killing our country so they can sell the broken corpse. And I know I don’t have much money, but they measure numbers, these people. They live by charts. Let them see the numbers running away from them and realize that treating their customers like serfs that they can tax at will is the wrong move. Perhaps they should have taken a few more history classes.
Posted by: Liz Cox | October 19, 2011, 2:21 pm 2:21 pm
I am closing my account this friday with Suntrust, regions and wells fargo.
Posted by: Bukey | October 19, 2011, 2:27 pm 2:27 pm
The banks have proved they need that regulation, but whine about it like a spoiled child and are trying to punish their customers for doing business with them. ‘All the banks are doing it’ is not an acceptable justification. That’s not a free market. I see nothing free about it. There is a charge for everything. They need kicked off their pedestal, they need to remember that they are not lords that can dictate taxes to their serfs any time they want. They are intermediaries. They are middlemen. There comes a point when a lot of pissed off serfs get together and decide that this is too much, and the banks should be very happy they live in a day and age when the reaction to such greedy practices is so non violent. No drawing and quartering or anything. Just numbers moving from you. It’s the same thing you’re doing to us, moving small numbers away from us until we’re at our wits end. It’s that poetic justice that makes it worth the work. And, if we do it one at a time, you can’t even lock us in your bank and have us arrested.
Posted by: Elizabeth Cox | October 19, 2011, 2:38 pm 2:38 pm
Please do your homework before switiching banks. All banks no matter how small will start to charge fees or increase current fees. The bank regulations have left banks no choice. Industry wide banks are losing billions to their bottom lines. I know you are probably thinking….boo hoo I feel so sorry for the banks. Banks need to look profitable to their shareholders. They need to charge fees for the services they are providing. i understand that the bank executives are making salieries and bonus above and beyond most of us will make in a life time. however if millions of people close their accounts at the major banks in this country there will be a bigger problem in the econmoy then there are right now. before you follow the 27 year old who came up with this idea please please do your homework and understand the whys and the result of your actions. think about the Dominio effect that could happen if millions close their accounts. You will get fees if not now at your new bank you will see it in the very near future. take it from me a 45 year old consumer and banker of 25 years. I have worked in your largest banks in the country and banks as small as 4 branches.
Posted by: Nicole | October 19, 2011, 2:45 pm 2:45 pm
Think about how many of bank executives are getting outrageous saleries and bonus’s. Now think about all the employees who work at those banks. The largest segment of employees in a bank are the tellers who on average make 9.00 to 10.00 per hour. There are thousands and thousands of those in our country who are just like you and I. So go ahead and pull your accounts out of the banks and there will be more and more folks on the unemployment line!!! Stop being fools and educate yourself.
Posted by: Nicole | October 19, 2011, 2:51 pm 2:51 pm
I have been with my credit union since 1969 and all services are free if I keep $5.00 in my savings account. It also has shared banking with some other credit unions and no atm fee at most atms.
Posted by: Belinda | October 19, 2011, 4:49 pm 4:49 pm
I have already transfered my money to a local bank here in Oregon. I do online banking (which I love) and am not charged anything for banking there except of course if I purchase checks, which I rarely write a check anymore.
Posted by: Linda | October 19, 2011, 7:40 pm 7:40 pm
I agree with Nicole. Think seriously before you do this. How many people are on unemployment right now? If you shut down the big banks, think how many more will be in the unemployment line. This country will never recover. Sure your mad about the fees. Who isn’t? But do you boycott your local grocery store when they go up on prices? No you continue to shop there. Banks have to make a profit. And FYI, some credit unions use the big banks to process their work. Just saying.
Posted by: Janna | October 19, 2011, 8:57 pm 8:57 pm
Russel Yeaman, are you freaking kidding me? I can’t imagine what the banks would be charging if not for regulations. Screw up and forget about that Starbucks you put on your debit card? Wham, hundred bucks hahaha
Posted by: chrisbr | October 19, 2011, 10:09 pm 10:09 pm
I wonder what would happen if I told everyone I knew to get their money out of the big banks before Nov. 5th because their money could be “absorbed” if enough people close their accounts and they will never see their money again…I haven’t the slightest idea if this is true or not but I can recall Congressman Brad Sherman’s speech on October 2. 2008 when he said, “Many of us were told in private conversations that if we voted against this bill on Monday that the sky would fall, the market would drop two or three thousand points the first day, another couple of thousand the second day, and a few members were even told that there would be martial law in America if we voted no.” If it’s ok for the Banksters to make up stories then my guess is it’s ok for us to learn from that example and do the same thing…oh wait a minute, I’m a NOBODY. The same rules don’t apply to me, right? That would be unethical to do something like that, right? BTW, I wouldn’t worry about the bank tellers losing their jobs, looks like there will be a lot of openings at their local credit unions!
Posted by: mike | October 20, 2011, 9:33 am 9:33 am
The bottom line is what it is, and yes the entire banking industry is feeling the pinch brought on by new regulation including the credit unions and there will likely be more fee hikes. Banking is a business, credit unions are cooperatives whose function is to provide banking services. Yes this might explain some of the difference in cost. But is it really just about an extra $2 fee every month? Let’s not get lost in the details. Credit unions are democratically run institutions whose policies, practices and decisions are made by member-owners. They provide small loans to people who often get turned away by large banks because it isn’t just about the margin. Let big banks continue serving big business, that’s what they are good at and they both play the same game of hard ball. Every dollar we place and spend is our vote for who we support and what we want our future to look like moving forward. I think we should also let banks shoulder thier own insurance costs like credit unions do. Why should our tax dollars fund the FDIC while credit unions have run their own insurance funds successfully for some time now. Also, enough talk about bank accounts, transfer your credit card balances over to the credit unions. That’s where some of the big banks’ practices are most egregious with a cap at some 34%. Credit Unions have a mandatory 18% cap on interest rates. Transfer your balances, that’s what will really help credit unions survive this down economy and likely reduce your interest rate too.
Posted by: Kira | October 20, 2011, 9:39 am 9:39 am
Please do not be fooled by credit unions supposed stance of “not for profit.” That model has not worked for them for a very long time. Their employees and their CEOs are not volunteers. Please look into ANY situation fully before you crown one side of the coin the “Saint” and the other side the “Sinner!” Read about where you are going to take your money before you do so. The big banks are unscrupulous, no one is doubting that, but don’t overlook the fact that they pay taxes and for the most part the Credit Unions do not. Who makes up that difference???? Before you feed the system that is Credit Unions, know your facts and what you are getting into and supporting.
Posted by: Ron Velez | October 20, 2011, 10:30 am 10:30 am
Wow, Ron. It’s you that should do your homework. The biggest problem with the “big” banks is that they AREN’T paying their taxes! BOA didn’t pay a dime in federal taxes last year. Nor did GE, the hedge fund companies, etc. Don’t you read the news, or are you just sucking up the lies from Faux Snews? We, the American taxpayer, bailed them out when they gambled away our money the first time, and now they’ve lost another bundle in speculation markets in the UK! You watch, they’ll be back at the public trough to get bailed out again.
Posted by: Brenda | October 20, 2011, 5:12 pm 5:12 pm
To comment on what Georgia said, there are NO ANNUAL FEES to belong to a Credit Union! Maybe she’s thinking of a “workers union” or something…. Fees are charged at banks that credit unions don;t even give a second look at. What exactly is a “monthly service fee??”
Posted by: Mindie | October 21, 2011, 2:28 pm 2:28 pm
You guys are missing the point. The moral of the story of the governments regulations are that they want “banks to go bank to traditional banking” and not to keep looking at these extra revenue streams as their main source. These fees are why banks are not lending and trying to gouge customers to please shareholders. Look at some of the big credit unions they are going through the same regulations. However, they are lending money and steadily making money. You people need to wake up and try to support institutions who are actully helping you instead of gouging you. Banks take your money and go out and make these risky investments with it and then you suffer. The banks are not implementing fees due to regulation. They are doing so to make up for their financial losses due to risky investments. Wake up and smelllllll what the banks are cooking people – lol.
Posted by: uyt | October 22, 2011, 5:38 am 5:38 am
So THOUSANDS of people have “signed up” to switch financial institutions. These big banks are GLOBAL, folks. Even if we are talking a few millions (or even more) that is nothing to these institutions. And switching loans, credit cards, etc may be impossible for many folks who want to participate in this. I am not saying don’t switch, if you choose to do so (it’s a free country). But I strongly believe this effort will have the same effect as those “Don’t Buy Gas” days. It will achieve nothing.
Posted by: Myself | October 23, 2011, 9:10 pm 9:10 pm
The difference with the “don’t buy gas” was that there was little alternative for commuters. Unless you walk to work or spent the money to purchase an electric vehicle, that day was virtually impossible. However that can’t be said to bank customers who have various options that would be more beneficial to their needs. Just like how Netflix has taken a huge hit after raising their prices. There’s still a good amount of people insisted with the company but the effects of those who left was clear and troubling to them.
As for unemployment, I’m sure people who have money invested into these banks are more concerned with their own unemployment rather than the tellers. There’s no protection for the little money they have so arguing the welfare of the $9-$10/hour bank teller means nothing to them and rightfully so.
Posted by: Vanessa | October 24, 2011, 4:44 pm 4:44 pm
I don’t know what some of these comments are regarding fees at credit unions. The only requirement at my credit union is to have a minimum of $25.00 in savings. That’s it. And the customer service is OUTSTANDING. There are ABSOLUTELY no fees. I’ll never have a checking account at a bank again. If credit unions ever start charging (which I doubt) I’ll cash my check at Walmart and put the cash in my safe.
Posted by: Barbara Williams | October 25, 2011, 2:28 pm 2:28 pm
Brenda,
I work for a small community bank and I wasn’t defending the Big Banks and their tax loopholes, but rather exposing the blatant NON PAYMENT of taxes by Credit Unions. I know exactly what Big Banks do and that is why I choose to work for a responsible local community bank. Check out what I’m saying about Credit Unions and decide if you want to bank with a Big Bank tax avoider, a Credit Union that you subsidize with your taxes, or a responsible local bank that pays its taxes and is involved with its local community. Sorry if you got the wrong idea, but we are on the same side when it comes to the Big Banks!
Posted by: Ron Velez | October 26, 2011, 9:34 am 9:34 am
I will be closing 5 accounts with Bank of America and moving to a local credit union. Even if the credit union raises fees, those fees will be remain in my community, NOT going to boost the bottom line of a company who socialized their losses while privatizing their profits. Bye-bye, BofA… let’s see where your profits go NEXT quarter!
Posted by: Elizabeth | October 27, 2011, 10:09 am 10:09 am
Nicole – it’s not just the fees. It’s the overall BEHAVIOR which is driving people to turn away from the major banks! Regulations prohibited red-lining, which the banks then pushed to the limit by granting loans to anyone who could fog a mirror because it made THEM money. The banks then bundled those questionable loans and marketed them as top quality securities, when in fact they were NOT. Now, they have taken the TARP money to soften their losses, but are now sitting on their profits rather than grant loans to QUALIFIED borrowers to help stimulate economic growth. Sorry… not a lot of sympathy here.
Posted by: Elizabeth | October 27, 2011, 10:16 am 10:16 am
Credit Unions are not subsidized by taxpayers and credit unions DO pay real estate taxes. Credit unions simply do not pay taxes on income earned because they are not privately owned. Your community bank is paying taxes because it is owned privately, by someone or a group of investors in business to make a profit. Yes, they are required to pay taxes on their wonderful profits just as others who pay taxes on profits, capt. gains, income, etc. . Credit unions do not pay taxes on profits since those profits are returned to the credit union owners (their members) in the form of lower loan rates, higher savings rates, and no cost services. Sorry, they don’t give that profit to private owners or outside investors – they actually benefit the acountholders. UNHEARD OF! Lock them up! Plus, their boards are all unpaid volunteers. Hmmm, I guess unpaid volunteers should be paying taxes.
Posted by: Jennifer | October 27, 2011, 12:48 pm 12:48 pm
I am very happy with my large banks. I do NOT pay a fee. I detest credit unions & their poor customer service. I have access to thousands of ATM’s for FREE. LOVE LARGE BANKS, in fact I use two of them: Bank of America & US Bank. NO FEES on my accounts!
Posted by: Miles Minter | October 28, 2011, 1:32 pm 1:32 pm
I currently bank with one of the large banks and have not paid any fees in years. I don’t have large balances, but I do have direct deposit. That is all I need to waive all service fees. My husband was unemployed for over a year, and his unemployment benefits were enough to waive the service fees. If your bank is charging you outragous fees, you are probably in the wrong account, not necessarily the wrong bank.
I have heard from several people about the outrageous fees that their banks charge. When they talk about the fees, a lot of the time it is for overdraft fees. If this is the reason for moving to a credit union or community bank, they better check to see what the overdraft fees are there. There are no account anywhere that have NO FEES. There will always be overdraft fees and other misc. fees, most of which are avoidable.
I doubt if it will hurt the big banks if no or low balance customers leave.
Posted by: Sandy | October 28, 2011, 7:07 pm 7:07 pm
I agree that the fees is an issue, but even if a local credit union isn’t a *cheaper* option than your current big box bank, it still pays in karma and national well-being to support local banks and credit unions that keep money local and often endow philanthropic organizations.
Wells Fargo/Wachovia and Bank of America willingly and knowingly laundered HUNDREDS OF BILLIONS of dollars for Mexican drug cartels responsible for the murders of more than 40,000 people over the past decade. These big banks are mired in an amoral morass that will ensnare all of America if we don’t cull them from our collective capitalistic herd.
Posted by: keep_it_local | October 28, 2011, 8:57 pm 8:57 pm
I switched to a local bank a few years ago and they are great. They have excellent customer service. They support the local community. I don’t have any monthly fees, and if I have a certain number of debit card transactions a month, they pay all my ATM fees and pay me 3.25% interest on my checking account. You can do way better than the big banks. Check out your local banks and credit unions.
Posted by: Pamoya | October 29, 2011, 11:18 am 11:18 am
I bank at “local” bank.. state-wide bank anyway… never had any fees or anything. I’ve been with them for as long as I can remember. I even have my mortgage with them. I once looked to changing banks and decided not to b/c of fees. I’ve always enjoyed banking with my bank and will not stop! The only thing I stopped with them was a money market account b/c if I went under the minimum amount I was charged a fee. I couldn’t stay over that amount required so I changed the money market to a no minimum mm account.
Posted by: Ali | October 31, 2011, 1:27 pm 1:27 pm
I have worked at 3 mega banks and 2 smaller ones all in the course of about 10 years and I quit the coperate game because the practices made my stomace turn. One of the smaller banks I worked at still has a core base of people that are still their and know all there customers. They have a very small turnover, infact the people who are new there replaced people who retired from there. The 2nd small bank I worked at got bought out by WF, and this was when I said enough! I tried to work there for about 3 years after the buy out, and I was disgusted with the lack of customer service and the constant fee hikes. We had to make cold calls to current and potential customers like a telemarketer, and meet a slaes quota in order not to be put on probation and risk losing our jobs. At one point we were actually told to just call the customer and let them know we were sending them a debit card to serve as an ID for them when they came into the bank, instead of asking them if they wanted it, because it upped the branch quota, which also meant my manager would get a BIG bonus. As far as the housing crisis, I saw this comming from a mile away. Bankers were put in an impossible situation of having to meet quotas also, and so making the numbers fit, when actually you knew the customer was not going to be able to make the payment was acceptible, because if you didn’t meet your quota you were out of a job. Also, did you know that most banks can actually pay their employees with the check od charges they make off their customers?? They would often treat businesses who were chronic overdrafter’s better than a regular customer, because they constantly were receiving income from these people in the form of od fees. It also sickens me that corporate america can charge you to call their 1-800 number, if you actually talk to a person about something that you could come into the bank and discuss with a teller or banker, or handle through the automated system. I closed my account at US bank when they started doing this, and when they asked me for my reason for closing, I told them I refused to pay their phone bill when I needed to talk to a PERSON about my account, and the only number offered to me was their 1-800 number instead of the local branch number. When I called the branch number in the phione book it routed me to their 1-800 #. We also had a mortgage through a larger bank here in our region, who allowed us to get a loan, and after we lost our business we tried to work with them closely keeping in contact with them. We were told that if we could send what we could they would do what they could to leep us out of forclousure. The whole time we were doing our part, they were preparing and later serving us with forclosure papers. Our attoney from our business bankruptcy stepped in and tried to help us with the bank, and they told him there was going to be no short sale allowed, no renegotiation, they were gonig to forclose. Our attorney was furious, and advised us to get all items we could out of the house and not to make another payment to them. We have since gone to our local credit union, and we will NEVER go to a mega bank again. I am also glad I no longer work in such a stressful, unethical environment anymore.
Posted by: Marley | October 31, 2011, 2:47 pm 2:47 pm
@Ron Velez, while you’re educating us, would you also enlighten us about the TAXPAYER-FUNDED TARP funds that Credit Unions have to pay back? What’s that? Credit Unions DIDN’T cost taxpayers anything in TARP funds?
Do I hear the sound of crickets….?
Posted by: Jay | October 31, 2011, 5:08 pm 5:08 pm
@NICOLE & JANNA: The model that banks work from is to make as much money as they can in fees and high-interest rates levied against their customers and give it back to their shareholders.
(Rob from the poor and give to the rich?)
Credit unions are cooperative, NON-profit organizations; profits are returned TO THE CUSTOMER-OWNERS in the form of better rates on loans and deposits.
(“Do unto others…”)
Sorry, what was it again you were saying?
Posted by: Jay | October 31, 2011, 5:16 pm 5:16 pm
Morgan-Chase has contributed to the problems we are facing today. I asked about this new 5% pay back that was advertised on T.V and at the end of their schpeel they told me if the min. balance of 1,500.00 was not met then it cost me 5%. I’m sick of the banks thinking up creative ways to charge fees and make money off their customers. I watched the documentary “Inside job” how insightful and educational it was. I moved my accounts the next day from Chase to my local credit union.. The government bailed out the banks at our expense I might add and yet the save jerks that contributed to the problem are still in the same positions receiving huge bonuses and it is just business as usual. The banks still won’t loan money to good standing people and I am just fed up. We the people need to show the politicians that we are not just lip service like they are. It’s time to show them we mean business and who really has the power to make changes. Stand up Americans, get off your duffs and lets be heard.
Posted by: Marsha | November 1, 2011, 6:13 pm 6:13 pm
Oh, and have those pro-bank commentators acknowledged the “Rob Peter to Pay Paul” sleight-of-hand that the banks have done with the additional funds given them to loan to small businesses? You know, where they’ve taken that money and paid the TARP obligations, instead of making loans like it was supposed to be for?
Posted by: Jay | November 2, 2011, 1:47 pm 1:47 pm
Bottom line is that if a company is providing you a service, you should pay for it. Do you pay your gym membership fee, doctor co-pays? A bank is no different, it’s a product and service you CHOOSE to obtain, so you should pay for what they are providing you.
Posted by: Samantha | November 3, 2011, 9:15 am 9:15 am
I also believe in paying for services rendered. That’s why I moved from SunBust to a local community bank. I get good service for a reasonable fee and the funds are used to support local small businesses and homeowners; a win-win for everybody.
Posted by: Anne | November 4, 2011, 10:35 am 10:35 am
to Nicole:
So what you are saying is that despite the banks are charging excessive fees to make their wall street projections and boost up their stock and in turn, senior management will profit from these actions. We should continue to support them. Reason being is that the greater evil is collapsed financial system will be worse for everyone. They already argued that in 2008 then TARP was implemented. We have already spent trillions to support these financial institutions and what did we get from it? No reform for consumer protection, no increase in lending to support job creation (the banks horded the bailout money) and no mechanism to help consumers that were “financially on the fence” to help restructure their finances to avoid bankrupcies or foreclosures.
My opinion is that the big banks should have failed, bankruptcy law would liquidate their assets to smaller, more responsible banks and in turn would have made the financial sector more secure in the long run.
I think the initiative that Kristen is doing is the right thing… Remember, we are capitalists and is based on COMPETITION. If the large banks cant compete with the credit unions, then they should go the way of PAM-AM and Montgomery Wards. banks should make money from the loans and investments they produce, not from charging fees from its clients.
Posted by: Robert | November 4, 2011, 10:53 am 10:53 am
To those of you defending the big banks, get your heads out of the sand. The banks aren’t losing money because of regulations (which have been largely non-existent & even now are not onerous). They are losing money because of bad business decisions & obscene salaries & bonuses being paid to the very people responsible for the bad business decisions.
Posted by: Don Turner | November 5, 2011, 12:05 am 12:05 am
After waiting 3 years for a loan mod that never happened from Chase, i pulled all my accounts at chase and moved to local credit union and brokerages. Its been over a year since i switched and i couldnt be happier.
Posted by: Rob | November 5, 2011, 1:48 am 1:48 am
WAY TOO MANY PEOPLE WATCH WAY TOO MUCH LAME STREAM MEDIA. GO AHEAD AND SWITCH BANKS, YOU WILL ONLY CUT DOWN ON THE BILLIONS THEY LEND EACH YEAR TO SMALL BUSINESS, OR GIVE TO CHARITIES. IF PEOPLE WOULD WISE UP AND JUST CHECK THE FACTS!!! THE BIG BANKS DID GET A BAIL OUT(AND I DON’T THINK ANY BUSINESS SHOULD BE BAILED OUT) BUT THEY ALL PAID BACK THE GOVERMENT WITH INTEREST!!! THE LIBS HAVE PASSED RULES(BECAUSE GOVERMENT WORKERS CAN’T DO THE JOBS THEY WERE PAID TO DO) THAT FORCE BANKS TO MAKE PROFITS IN OTHER WAYS, HENCE THE FEES!! DO YOURSELFS A FAVOR AND CHECK THE FACTS!!!!!!!
Posted by: Scott W Buchta | November 5, 2011, 8:06 pm 8:06 pm
What a stuff of un-ambiguity and preserveness of precious experience regarding unexpected feelings.
Posted by: Ludie Sharum | February 21, 2012, 9:22 am 9:22 am