Instant Index: Domino’s Employee Mistakes Compliment for Complaint

By Jennifer Abbey

Aug 14, 2013 9:38pm

instant index blog 640x100 Instant Index: Dominos Employee Mistakes Compliment for Complaint

From the unconventional and awe-inspiring to the hilarious and heartwarming, here’s a look at some of the most interesting photos, videos and stories that have our newsroom talking today. What’s capturing your attention, filling your inbox and cluttering your Facebook/Twitter feed? Tweet us the stories you’re talking  about using #InstantIndex or email us at and they could appear on World News.

Domino’s Employee Mistakes Compliment for Complaint
Domino’s Pizza is very popular but the company may feel it should work harder. A fan was so pleased with her pan pizza that she sent Domino’s a photo of her pizza and a note on Facebook, saying: “Best pizza ever” and encouraging them to “keep up the good work.” The company’s reply? “So sorry about that!” A customer care representative whose job it is to keep a close eye on Domino’s Facebook dialogue saw the photo and thought they could make their pizza look even tastier. She apologized to the customer based on the picture and mistakenly overlooked the accompanying comment that the customer was happy. “While it was an oversight, we trust people wouldn’t fault our team members for always wanting to do better,” the company said in a statement to ABC News.

Grandmother Throws Drink Instead of Confetti
There is a moment during every wedding when you are swept up in the moment and awed by the beauty of the bride. For one grandmother, it happened as she stood waiting for her granddaughter and new husband to reach her in the reception line. There she was, waiting with confetti in one hand and a celebratory drink in the other. When the moment arrived, the bride neared and grandma threw the drink instead of the confetti. Everyone took out a tissue and helped wipe the drink away but grandma was so embarrassed. Afterward, the bride gave her a big hug and another chance to get it right, throwing the confetti as photographers snapped the moment.

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