Hacker Drains Amazon Customer Account and Then Calls Her

Amazon refunded account more than $1,500.
1:24 | 07/27/16

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Transcript for Hacker Drains Amazon Customer Account and Then Calls Her
It's tonight here to a consumer alert for millions of American shopping online at hacker draining hundreds of dollars linked to a woman's Amazon account. And what happened when she fought back. Here's ABC's Rebecca Jarvis tonight. It started when Jeanette area received this email from Amazon. Two game consoles totaling more than 15100. Dollars. Ordered to an address in Boynton beach Florida she'd never heard a a hacker taking full advantage of the 17100 dollar gift card credit theory or had on her account. I was calling hands on the same time to alert them I resent the past learn as I resent him he was still in there. Making. Orders. And then sending this emea. Listen buddy this is a holdup. Your account has been hacked these are my purchases quick canceling. Amazon take care of you just let me. What can now. Theory or says Amazon refunded her the full amount. Amazon telling us if a customer experience is an issue with Eric count our customer service team will work directly with the customer to resolve the matter. David at a extra layer of security to your account in navel to factor authentication. This way Amazon will text your phone you any code. Anytime you try to sign on David. Thank you rebel.

This transcript has been automatically generated and may not be 100% accurate.

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