Phone lines, websites for unemployment jammed

There are 44 states under lockdown due to COVID-19, and layoffs are surging even as bills are starting to come in.
2:07 | 04/02/20

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Transcript for Phone lines, websites for unemployment jammed
across the country. 3.3 million Americans filed for unemployment benefits. This week, the toll could be even higher. We'll learn that in the coming tonight, the laid-off workers on the line for days, trying to get unemployment. And the question about stimulus do you need to apply, or will they come automatically? Rebecca Jarvis, getting answers for you. Reporter: Tonight, we're hearing from workers across the country. My bills are coming in. They don't care. Reporter: Layoffs are surging, and the phone lines and websites are jammed. Jose Vera in Florida lost his job as a graphic designer. It's my fifth day applying for unemployment. And it keeps crashing. I try calling and the calls drop. Reporter: The St. Louis fed predicts the number of unployed could reach 47 million. Sending the rate above 32%, three times the worst of the great recession. I'm five months pregnant and we have a 5-year-old daughter. Reporter: Her husband was wounded after serving in Iraq. But after being featured on "20/20" -- I have at least three bills due as of right now. Reporter: A giant outpouring of support. Strangers offering to chip in. Her boss setting up a gofundme that has raised nearly $6,000. And you do have to apply for unemployment insurance, but you do not have to apply for the $1,200 stimulus checks. They should be directly deposited into your accounts if you filed taxes in 2018. Still ahead, Dr. Jen Ashton

This transcript has been automatically generated and may not be 100% accurate.

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