Woman fears for parents on ship with COVID-19 cases

The Zaandam cruise liner left Buenos Aires nearly a month ago and has been waiting near Florida for the OK to dock.
1:30 | 04/02/20

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Transcript for Woman fears for parents on ship with COVID-19 cases
But 34,000 retired or people out of the health care have decided to come back. And four people on a cruise ship have now died, including an American. Authorities in Florida say they do not want the ship to dock there. Here's gio Benitez. Reporter: As the two Holland America cruise ships approach the Florida coast, Amy weed-jones fears time is running out for her parents onboard. Her father has severe pneumonia, her mother has a fever. There is no time. These people need to get off the ship. There are people even more ill than my father. Reporter: The zaandam left buenos aires nearly a month ago. Now 200 passengers and crew are sick. Four passengers are dead. Everyone onboard desperate to dock in Florida. But Florida's governor Ron Desantis reluctant to let non-floridians into the state. Clearly we're gonna be willing to accept any floridians who are onboard. Reporter: That's good news for the 49 passengers from Florida but there are still questions about how the more than 250 other Americans on the ships are getting home, along with hundreds of foreign travelers. Let's get to gio, tracking this all day long for us. I know Florida is calling on the cruise company to come up with some sort of a plan for letting some passengers get off before any plan is approved? Reporter: That's right. So far, Holland America has not submitted any plans. But the port says they need to see the plans 24 hours in advance. David? Gio, thank you. We also have new reporting

This transcript has been automatically generated and may not be 100% accurate.

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