United Airlines eliminates flight change fees

The carrier has permanently eliminated the $200 fee for changing flight dates and times for its domestic flights in standard, economy and premium cabins.
1:00 | 08/31/20

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Transcript for United Airlines eliminates flight change fees
Well now to that big change from one of the major airlines that could be a game changer for travel flexibility during the pandemic. United is now eliminating change fees. Our transportation correspondent gio Benitez joins us with more. When one airline makes a big move like this often others follow. Reporter: Especially an airline this big. People have complained about that $200 change fee for years and now united says it is gone for good. The change fee has been permanently eliminated for domestic flights and standard economy and premium cabins. United following southwest airlines which has been doing it for years this. Comes, of course, just as airlines are scrambling to find new ways to get passengers on board and united saying in January it'll allow customers who want to fly earlier or later on the same day to fly standby without a fee. Now, in just a month all of the airlines will lose federal funding, they are desperate for new business so this may very well force the others to make a change too. Michael. All right, gio, a lot of happy customers out there for that.

This transcript has been automatically generated and may not be 100% accurate.

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