Amazon bans 3rd-party sellers from use of FedEx ground for Prime

With one week until Christmas Eve, the online retail giant temporarily blocked third-party sellers from using FedEx ground shipping for Prime customers citing a "drop in the delivery performance."
2:33 | 12/17/19

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Transcript for Amazon bans 3rd-party sellers from use of FedEx ground for Prime
ago letter. As we close in on Christmas Amazon is banning third party sellers from using FedEx for ground shipping and Rebecca Jarvis has the details. Good morning, Rebecca. Reporter: Hey, George, yeah, good morning to you. This comes at a critical moment for all of those holiday shipments. This is the kind of weather that can throw your entire morning into a tailspin. Imagine what it means for the billions of packages trying to make their way to America's doors across the country right now in this final crunch time ahead of Christmas. With just one week left to get those gifts under the tree a potential speed bump for your special deliveries. Amazon beginning this week temporarily blocking third party sellers from using FedEx ground shipping for prime customers citing a drop in the delivery performance. The retail giant says the ban will last until they see improvement. FedEx says the decision impacts only a small number of shippers, but limits the options for those small businesses on some of the highest demand shipping days in history. The company admits they have experienced some weather challenges this season as well. But says our networks are flexing as design to accommodate the surge of packages. So how do you ensure your packages arrive on time? First know the deadlines. Walmart, target and Best Buy orders must be placed by early Friday. Macy's by noon Saturday, Amazon and Nordstrom by Sunday. If you're willing to pay a lot extra, you could presumably ship something as late as the 23rd and get it in time for Christmas. That's going to cost you more, though, and you do run the risk of unforeseen delays including weather. Reporter: And for procrastinators consider apps like shipt which offers a free two-week trial for new members, enough time to score free same day delivery through December 24th. Or gift now which lets you deliver a gift via email and text. The recipient can customize or exchange before it gets sent. There's also the option this year and it's a newer one where you buy online and pick up in store. That's something that Macy's is allowing its customers to take advantage of plus double-check your credit card. A number of credit cards are now offering free two-day shipping with select retailers. George. Okay, Rebecca. We know you're focused on the holiday. See you in the next hour to talk about regifting. I like that. Change it before you get it. Options for our gifts. Okay. First of all I got to get it. That would help.

This transcript has been automatically generated and may not be 100% accurate.

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