New security warning for in-home smart cameras

A family in Georgia warns others after a stranger hacked into their Ring home security system and started talking to their 8-year-old daughter.
2:38 | 12/12/19

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Transcript for New security warning for in-home smart cameras
excuse me, home security cameras meant to keep you safe but now reports that hackers are breaking into them terrifying families. Will reeve is here with more. Good morning, will. Reporter: Hey, Michael, good morning. They are a huge holiday gift, those home security cameras but for some people whose systems were hacked into and their families messed with, they may have buyers' remorse or at the very least they have questions about how something like this could happen. This morning, two families say their ring camera systems were hacked. Essentially allowing people into their homes without ever stepping foot inside. In Mississippi this chilling video from inside Ashley Lemay's home shows her 8-year-old daughter Alyssa franticly searching for an invisible intruder. Who is that? I'm your best friend. I'm Santa Claus. Reporter: You can hear the male voice ask the young girl to destroy her own stuff. You can do whatever you want right now. You can mess up your room. You can break your TV. Reporter: Alyssa scared and confused cries out for help. Mommy! I can't even like put into words how violated I feel and, you know, like that's -- it really is like my worst nightmare. I was scared of my room for a few days. I'm still a little bit scared of it. Reporter: Hey, come here. Reporter: And in Georgia a stranger hacked into the ring camera in this couple's bedroom. I was terrified. Reporter: The couple who has asked Z to remain unidentified say they purchased the camera so they could watch their dog while at work. The woman says she was confused on Monday evening after the surveillance light suddenly came on. So I'm texting my boyfriend saying, you know, why are you watching. We're laying down. We're about to go to sleep. He's like, what are you talking about? Reporter: Seconds later, come on, wake the Up. Reporter: They reported the incident to ring. The home security system company releasing this statement, while we are still investigating this issue and are taking appropriate steps to protect our devices based on our investigation, we are able to confirm this incident is in no way related to a breach or a compromise of ring's security. The Lemay family in Mississippi has since filed a police report. Ring suggests using their two-step verification system using strong passwords and created shared users on your account instead of sharing log-in information to keep your home safer. That little girl had to be just frightened. She seems to be handling it okay. Good thing she called for her parents. Absolutely. Thank you, will.

This transcript has been automatically generated and may not be 100% accurate.

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