Couple Fights $2 Million Dollar Cell Phone Bill

Ken Slusher and his girlfriend say collections agencies have been coming after him following several incorrect bills from Verizon Wireless.
1:14 | 09/24/15

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Transcript for Couple Fights $2 Million Dollar Cell Phone Bill
After ten months one couple signal being heard loud and clear. After a multi million dollar cell phone. You're totally. They'll do is June 1156593. Dollars and sixty force sent. That's the message Ken slasher and his girlfriend received from Verizon Wireless yeah it's it's been it's been very stressful say at least back in November. They signed up for new cell phones from Verizon. But returned the phones and next month after being overcharged on their bill and those areas continued. Bills ranging from nine dollars to hundreds of dollars started appearing. Then came the calls from collection agencies. Our records indicate that this pitch count is being processed Bourne had been processed pork collection. Right at the time slasher was trying to get a new house if I don't get it. This straight now within the next I would guess 24 hours I've I can almost guarantee I'll lose this house we can get some sort of response from. From Verizon her work on any way shape or form. And an apology be knives. Now Verizon tells ABC news the billing mishap was caused by a programming hair and that they plan on clearing up any problems with us lectures accountant.

This transcript has been automatically generated and may not be 100% accurate.

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