FedEx warns of dropping profits amid holiday shipping pressures

The shipping carrier said it has faced bad weather and the highest volume of holiday packages ever, but said they’re still able to “accommodate the surge.”
2:47 | 12/18/19

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Transcript for FedEx warns of dropping profits amid holiday shipping pressures
that holiday shipping rush where we are officially a week away from Christmas and the race is on to deliver gifts in time and Rebecca Jarvis is outside Macy's just down the street from us. Good morning, Rebecca. There's some new challenges putting deliveries at risk. Oh, there are, Michael. Good morning to you. That's right. And believe it or not, we're part of the problem. 61% of Americans, myself included, have yet to finish their holiday shopping, combine that with the wild winter weather and it's a mad dash to Christmas. This morning, a double whammy in the race to get those goodies under the tree Christmas morning. Wild winter weather and a record number of packages. The weather is a great challenge and on these last-minute deliveries and on the delivery side, just the sheer amount of volume and the amount of time we have left. Reporter: The U.S. Postal service expecting to process and deliver nearly 2.5 billion pieces of mail including packages this week alone. Usps offering Sunday delivery in many locations with high volume and most major cities. Amazon this week temporarily blocking third party sellers from using FedEx ground shipping for prime customers citing a drop in the delivery performance. FedEx says it's faced bad weather and the highest volume of holiday packages ever but says they're still able to accommodate the surge. Amazon is offering Amazon lockers at various convenience stores, malls and whole foods locations around the country. U.P.S. My choice gives you the option to redirect your packages to a U.P.S. Access point location where it'll be held for pickup and what some experts are calling your best delivery bet, no delivery at all. Buy online, pick up in store offered by numerous retailers including Nordstrom, Macy's, gap, target, Walmart and best Buy. I think buy online and pick up in store has gone up a lot. Very convenient. Knock out some shopping. Delivered to a commercial location you get away from some problems you have on residential delivery, residential deliveries seem to disappear more often than commercial deliveries. Reporter: The bottom line here is procrastinators, time for some action. Get on it. Get shopping and know that stores like Macy's, gap, Walmart, target, Best Buy, they will all have extended holiday hours leading right up until Christmas, Michael, so if you really need that last-minute rush and you want to be a part of it, you can, Michael. Well, I'm the procrastinator you're talking about so I better get to work. Thank you so much, Rebecca.

This transcript has been automatically generated and may not be 100% accurate.

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