Nightmare for passengers as dozens of staterooms flood on Carnival cruise

Passenger is sharing her story and video she captured of water flowing through the ship's hallway.
1:54 | 05/06/18

Coming up in the next {{countdown}} {{countdownlbl}}

Coming up next:

{{nextVideo.title}}

{{nextVideo.description}}

Skip to this video now

Now Playing:

{{currentVideo.title}}

Comments
Related Extras
Related Videos
Video Transcript
Transcript for Nightmare for passengers as dozens of staterooms flood on Carnival cruise
We are gonna begin this half hour with a voyage. On a cruise ship dream which turned into a nightmare when dozens of passengers have their rooms flooding. Now one passengers sharing her story and the videos she captured of water flowing through the hallway ABC's will car. Is here with the details well good morning to you. And good morning Paula dead imagine desperately needing a vacation you book a seven day cruise sets sail. Been a pipe burst in parts of the ship turn into a river filled with rushing water. And panicked passengers. It's a scene straight from the movie Titanic. Happening in real life on this carnival cruise heading to the Caribbean. Everybody liked what I nine of course we all seeing you know. The tide team except that per day water pouring down from the ceiling gushing from the walls and that I wrote with. Art. Marmol Hospira tasting with their Stanley watching his crew members made it assembly line using big blue containers as buckets to scoop up the water off the soaked floor. The water line break flooding this hallway and fifty rooms but six hours later would think gushing water or go on the scene shows a different story carnival cruise telling ABC news the water main break had no effect on the safe operation of the ship. The safety and security of our testing crew is our top priority both our crew and guests have been amazing during this voyage this coming a month after Norwegian cruise lines facing difficulties on board as well passengers describing their trip is see as more of a construction zone. But asked for Haas. Early taking care of us will cruising with carnival. To help without carnival Davey impacted passengers a full refund and a 50% credit towards a future cruise and a seems like your work even though the passengers say they were frustrated. They say they would still go on another part of the horn Allen pictures there reasoned out really impressed at how quickly they can do that will thank you very much I really appreciate.

This transcript has been automatically generated and may not be 100% accurate.

{"id":54969370,"title":"Nightmare for passengers as dozens of staterooms flood on Carnival cruise","duration":"1:54","description":"Passenger is sharing her story and video she captured of water flowing through the ship's hallway.","url":"/GMA/News/video/nightmare-passengers-dozens-staterooms-flood-carnival-cruise-54969370","section":"GMA","mediaType":"default"}