Viral video of arrests at Starbucks sparks controversy

Two black men arrested at a Starbucks in Philadelphia respond along with the police department and Starbucks.
2:25 | 04/15/18

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Transcript for Viral video of arrests at Starbucks sparks controversy
You look at this video that's gone viral recently sparking a lot of conversation lot of outrage of the issues the very painful issue of race in America. Yes two men arrested at a Starbucks in Philadelphia as nearby customers they're really questioning why these matter being handcuffed the police department there and Starbucks are both sharing their responses this morning ABC Zachary Keyes joins us with more Zachary good morning. Hey good morning Denham Paula that's right it happened in Philly this city of brotherly love to black men sitting at a table inside the cafe putting handcuffs. The economy has people until to median across the country asking what happened this morning the police department is defending those officers in millions are weighing in. You can see in this video person speaking with police clearly upset and wants answers. Because they're watching just as you war now at least six cops come and arrest two black men. I sat in the other day our ass ordering her Lee. Or video has now been viewed nearly eight million times. Starbucks has positioned itself as a place to meet and get work done regardless drink coffee you're not. Police arrived after an employee called 911 and said that two men were trespassing and refused to leave the hall earth. It is important to emphasize and underscore. These officers trip legal standing and make us arrest the men were denied access to the bathroom on arrival. Then set down to wait for what they're turning says was a business meeting distort the mayor saying in a statement based on what we know at this point appears to exemplify. With racial discrimination looks like in 28 team real estate developer Andrew adopting shows upwards meeting at Starbucks as the two men were being oppressed it. A what did they do. In the end this is a case about race and companies in the age of social media outlets are or hop being held accountable for discriminatory practices. In a statement overnight Starbucks CEO apologizing for the incident saying in part the company firmly stands behind against discrimination and racial profiling. Their goal is to make this right in to adopt changes to a doesn't happen again. It's really disturbing it is easy to get the police say it was alleged arrest it was this employee that was making a phone call from Starbucks eight gigs it's an experience is a group of people can identify with and lately that's what's giving the risks and it is that is at Irving and. After exactly thank you very much really make that Harry.

This transcript has been automatically generated and may not be 100% accurate.

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