FedEx Responds to Viral Video of Mishandled Packages

Delivery company releases a video response to an employee's actions that were caught on tape.
1:53 | 07/27/13

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Transcript for FedEx Responds to Viral Video of Mishandled Packages
FedEx that delivery company which prides itself as we all know on its speed. This morning the company moving very quickly to nip in the -- a major potential PR problem it's all about this video. Of -- FedEx worker and another person. -- packages like there in the ball pit at chuck. And now FedEx is out with a video of its own in response and ABC's -- Deedee Roy. Is on the story. For more than a minute -- -- worker pearl stack after stack of boxes into the back of the truck. In plain view on NBC CB street. She even has a helper giving him the sunset then he -- makes a sport -- a box throwing. All of it caught on tape. Everything we can -- on tape you are going to get caught. She did get -- after the video was uploaded to YouTube and now FedEx has responded with its. Only YouTube's video I want you to know that this situation is completely unacceptable to us. And this drama is no long -- working for FedEx. As for the man in the video the company tell says he's not even a FedEx employee. ABC news consultant Howard Bragman says while the video might be traveling FedEx handle the situation the right way. They didn't say -- conduct the investigation. They didn't beat around the bush they said your hand -- here we won't tolerate this behavior. What's more he says the company can also use the experience as a cautionary tale to other employees. If you behave badly on the job you two will get caught and punished. And he adds this actually be the safest time to send something through FedEx that they're going to treat every Pakistan Indiana. Like it's a museum -- for -- when I don't know what's more jarring to thumbs up for the fact that I can even work for the company its New Orleans its next terror -- -- I -- thank you.

This transcript has been automatically generated and may not be 100% accurate.

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