Group raises privacy concerns over Amazon Echo Dot

The popular Amazon Echo Dot Kids Edition is coming under fire from advocacy groups that say the smart speaker may violate laws protecting children's online privacy.
2:23 | 05/09/19

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Transcript for Group raises privacy concerns over Amazon Echo Dot
We are back with a "Gma" exclusive about your children's privacy in a popular Amazon product. The echo dot kids edition filing a complaint with the federal trade commission saying it violating child privacy laws and information you think you deleted is still there. Gio Benitez is here with more. Good morning, gio. Reporter: Good morning. Amazon says it doesn't sell your children's information for advertising or anything else but this morning that child advocacy group says that's not enough and put Alexa to the test and says in some cases it knows way too much. Alexa, tell my a dinosaur joke. Reporter: This morning the Amazon echo dot kids edition, a personal assistant smart speaker under fire from consumer advocacy group. We believe the privacy policies are confusing and contradictory and there's no way for parents to meaningfully consent to them. Reporter: The campaign for a commercial-free childhood in a complaint to the federal trade commission raising several privacy concerns. The group with a demonstration showing a child using the echo dot's remember me feature asking it to remember her social security number, address and phone number. Alexaary my phone number. Reporter: After they say they deleted the recordings two different way, the data was still there. You told me my phone number is -- I was shocked. The fact that Amazon keeps that information is extremely Reporter: "Gma" repeating the experiment with the same results. Alexa, tell me what you remember. Here's what you asked me to remember. My social security number is 123456789. Reporter: The complaint also alleges it is too difficult to find third party privacy policies. Amazon is sending parents on a wild goose chase to find something which in most cases isn't even there. Reporter: Amazon telling "Gma" the echo dot kids edition are compliant with the children's online privacy protection act. Senator Ed Markey, the author of that act has sent a letter to the ftc for an investigation into this issue. But as it stands right now, perhaps the only way to delete your information is to call Amazon customer service on the phone, have them reset the device. You're going to lose everything but that should do it. And use it again, you have to call them back again. Do it once a week, I guess. Okay, gio, appreciate that very much.

This transcript has been automatically generated and may not be 100% accurate.

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