Mother of Quawan Charles speaks out about son's death

The mother of the 15-year-old talks about how she feels the police mishandled her son's case.
4:11 | 11/21/20

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Transcript for Mother of Quawan Charles speaks out about son's death
It's a "Gma" exclusive involving a mysterious death that has been tting attention all over this country. The mother of 15-year-old quawan Charles speaking out to our own janai about why she feels police mishandled her son's case. And janai Norman here with much more. Janai, good morning to you. Good morning. Baldwin police are defending their response to quawan's disappearance saying they did not drop the ball but the family's attorney shared six missing person cases in the same parish where quawan disappeared and police notified local media in every case. None involved black boys and quawan's family believes that's the difference in his case. Quawan was a good kid, a loving child. I loved him and he loved me. Reporter: This morning a mother mourning the loss of her son and questioning whether 15-year-old quawan Charles was murdered. I cannot sleep at night like I want to. Contly thinking about my son and trying to figure out exactly how he died. Reporter: The family says quawan disappeared and reported him missing October 30th. Video from that day shows him picked up by a friend and the friend's mother. His body was found November 3rd in a sugar cane field about 20 miles away, his face barely recognizable. Roxanne Nelson believes police could have saved her son had they acted faster. They could have done more. They didn't. They didn't do what they was supposed to do. Had they done what they were supposed to do, my son would be alive today. But I feel because my son was black, it didn't matter to them. Reporter: Local police never notified state police to issue an amber alert, nor did police report quas disappearance to local media. Amber alerts in Louisiana are issued by the state police. The state police cannot issue alerts if they are not notified of missing children. If any -- if one person had done their job quawan would probably be alive today. Reporter: The family's attorney points to other cases of missing children when police took faster action and believe this case was different because quawan was a young black boy. We don't think they looked at quawan and saw their own we don't think that his life was high enough on the totem pole for them to exhaust all resources. Reporter: The family questions why police didn't ping quawan's cell phone to find him the day he was reported missing. Instead, waiting four days and then finding his body. Do you think that if local police had reached out to state police and if they pinged quawan's phone earlier, sooner, do you think that your son would be home with you today? Yes, I really believe he would. But because they didn't, he's not with me hehe won't ever be with me again, ever. He's gone forever because they didn't do their job. Reporter: Baldwin police officials say quawan's disappearance didn't appear to indicate he was in danger. We didn't see where it felt that it met that criteria of an abduction or kidnapping because there was no eyewitnesses, no one to say he jumped into a vehicle or someone kidnapped him or even beat him and took him into their vehicle. Reporter: Investigators say they've interviewed the people last seen with quawan and, quote, are actively tracking their whereabouts. The coroner's report ruling he likely drowned and that injuries to his face were likely caused by aquatic animals after his death but his family not convinced and as his mom fights for answers she's grieving a son gone too son. I love my child and I'm missing him like crazy. Funeral services for quawan are today and they're open to the public. I asked his mom about her decision to share the autopsy photo of her son's badly disfigured face, reminiscent of Emmett till's mother. She said I wanted the world to see what they did to my son. Whit? Terribly upsetting. Janai Norman, thank you so much.

This transcript has been automatically generated and may not be 100% accurate.

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