Woman dies after elevator accident

Boston University lecturer Carrie O'Connor, 38, was loading a box into the elevator when it plunged to the first floor.
1:48 | 09/16/20

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Transcript for Woman dies after elevator accident
We get the latest on a freak elevator accident that left a Massachusetts woman dead. This morning we're learning more about the scary incident and the victim a lecturer at Boston university. Janai Norman has the story, good morning, janai. Reporter: George, good morning. This is really an almost unbelievable story. This woman had just recently moved into the building. An old-fashioned elevator suddenly malfunctioned. This morning an urgent investigation under way into a horrifying elevator accident in a Massachusetts apartment building killing Boston university lecturer Carrie o'connor. Neighbors say the 38-year-old who had recently moved into the five-story building was loading a box into the elevator when all of a sudden it plunged to the first floor trapping o'connor. Residents describe it as old fashion with two doors you have to manually close shut, the first a heavy metal. The second an accord Dan gate. What happens is she either put the box on or went on with the box and the box was tall enough to hit something and it started moving and she either panicked and went to jump off or panicked and didn't stay on. Reporter: Police say she decided of accidental traumatic asphyxiation. The office of public safety and inspection saying in a statement the elevator was recently inspected and was certified in accordance with state regulations. According to the center for construction research and training, 31 people a year die in elevator or escalator accidents in the U.S. And about 17,000 people are seriously injured. Elevators are responsible for about 90% of those deaths. And again that elevator was inspected and said to be up to code but there is an ongoing investigation into what exactly happened to cause it to malfunction and to cause this horrible accident.

This transcript has been automatically generated and may not be 100% accurate.

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