Miss Teen USA Speaks Out After Apology for Use of Racial Slurs

Karlie Hay came under fire for tweets dating back to 2013 that showed her repeated use of the N-word.
4:22 | 08/02/16

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Transcript for Miss Teen USA Speaks Out After Apology for Use of Racial Slurs
First that beauty queen backlash. Miss teen usa Karlie hay for an exclusive interview to explain those forecast tweets using racial slurs after ABC's Linzie Janis brings out the latest. Miss teen usa 2016 is Texas. Reporter: Karlie hay, the newly crowned miss teen usa savoring her moment. Miss teen usa. Reporter: But less than 24 hours into her reign, reports of hay's social media past surfaced in tweets dating back to 2013, hey using the "N" word repeatedly while writing to friends. There are certain things that miss teen usa can't do. She is a public figure. She is a public official and cannot be tweeting stuff like that. It's just unacceptable. Reporter: Many including this former 2010 miss teen usa questioning why the miss universe organization didn't make the Texas native surrender her crown. Instead, defending the winner and committing their organization to, quote, supporting her continued growth. If the decision was in my hands absolutely she would have to be dethroned not necessarily because of what she said but the avenue in which she said it. Reporter: The teenage beauty pageant also marred with criticism over the lack of diversity. Chrissy Teigen quoting, wow, how can we choose from such a diverse bunch in response to the final five contenders, all caucasian blond women. As for the new miss teen usa, the 18-year-old taking to social media to explain that she's not proud of her past tweets citing personal struggles as the cause. For "Good morning America," Linzie Janis, ABC news, new York. Thanks to Linzie for that. Thank you for coming on this morning. We just saw at the end of Linzie's piece you say you're not proud of what happened but I was checking out Twitter and I think what a lot are waiting to hear is a clear apology. Yes, and I am very sorry. It's embarrassing. It's something I'm ashamed of and I've grown up from that 15-year-old girl who used that type of language. It's never acceptable and now I know how hurtful it is and it hurts me to know that at one point of my life I used that language. I said that and it's not me. Do you understand how it happened? I do. I mean, at that age I was being a follower. I was trying to fit in with my friends. The word was thrown around and the music I listened to with the friends I hung out with and I had no guidance so it was kind of a careless mistake and when the tweet got brack up I was kind of like embarrassed, ashamed and just amazed that I actually at one point in my life thought it was okay to use that word because it's never okay. You know now it's not an excuse. It's not an excuse. There is no excuse to say that word ever at all. And what do you say we saw that in the piece as well. Some people think you shouldn't have been able to keep the crown. A lot of people think that but I've grown from then and I've, you know, I blossomed into the person I am today and I think that I can turn this message into a positive message because there are people that use that word and it's not acceptable ever. What have you learned from this? I've learned that through every obstacle there's something positive that can come out of it and I can use my title to do great things and hopefully people learn from my mistakes because it is a big mistake, it's something I'm embarrassed about, something that will stick with me and has definitely affected me and I'm just going to learn from it and try to move forward. Take us inside when this was happening. Were you prepared to lose the crown? What were those conversations like? I was -- like I said, I was trying to stay positive. I've tried to stay positive through this. I've been through a lot of obstacles and this is just another one I'll have to go through. It was an incredibly bad mistake. It's -- And how do you plan on using now the platform you have to try and help fix this? Well, you know, people go throughhese obstacles. I've gone through my own personal struggles and everyone has their own personal struggles but this doesn't give you an excuse to use this language or any bad language at all and it goes to show that it can come back and hurt you and it has definitely hurt me on the inside forever saying it has hurt other people, as well. Good luck with it. Thanks, Karlie. Thanks for coming in.

This transcript has been automatically generated and may not be 100% accurate.

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