TSA Officials Grilled by Congress Over Security Delays

TSA administrator Peter Neffenger told House members his agency is understaffed.
1:52 | 05/13/16

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Transcript for TSA Officials Grilled by Congress Over Security Delays
Now we show you these bags, thousands of them not reaching their destination and now the tsa is facing tough questions about service problems creating long security lines at the airport. ABC's David Kerley is live at Reagan national airport with the story. Good morning, David. Reporter: Good morning. You know, you and I aren't the only ones that wait in line, so do members of congress and want answers about why they are so long and not surprising in Washington, that involves a bit of politics. Across the country, long security lines. This is a nightmare. Reporter: If that wasn't enough if Phoenix a tsa computer problem meant that 3,000 bags didn't get to where they were supposed to go Thursday. Problems bringing anger to congress. That's not acceptable. Reporter: There were harsh words for the man running tsa. You cannot train, you cannot retain and you cannot administrate. Reporter: The problem, security isn't keeping up with all of us who are flying with the busy summer travel season still ahead. Already 48% more flyers but the number of tsa officers flat as security has been tightened because of test failures. Bottom line. We do not have enough people to staff our lanes. Reporter: For the first time the white house is blaming congress for these long lines for not funding additional security officers. A problem that people have noticed can be traced back pretty directly to the inability of republicans in congress to govern the country. Reporter: But republicans wanted to know why a 90,000 bonus was paid to the head of tsa operations before the administrator started. Those bonuses were given to somebody who oversees a part of the operation that was in total failure. I don't think it's right and I stopped that practice. Reporter: Now, the head of homeland security and tsa will be here later today to tell people and warn them the lines are going to be long this summer and get to the airport early, robin. Pack a lot of patience. All right, David. Thank you.

This transcript has been automatically generated and may not be 100% accurate.

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