Kathleen Sebelius Addresses the Problems With Obamacare Website

Secretary of Health and Human Services voices frustrations and takes the blame for website glitches.
2:22 | 10/30/13

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Transcript for Kathleen Sebelius Addresses the Problems With Obamacare Website
this one in washington as the woman in charge of president obama's health care program, kathleen sebelius apologized and at times lost her patience. Jim avila was there for the fireworks. Reporter: Official finger pointing day an capitol, producing a whatever moment from the woman in charge of obama care. You're saying that the president is not responsible for hhs? Sir, I didn't say that. It is the president's ultimate responsibility, correct? Whatever. Yes, he is the president. He's responsible. Reporter: In boston this afternoon the president actually agreed. I take full responsibility for making sure it gets fixed asap. Reporter: Back at the often rude grand stan of a three hour congressional hearing -- amazon would never do this -- Reporter: Secretary sebelius is caught muttering. Don't do this to me. Reporter: But there was a full throated sorry to the american people. You deserve better. I apologize. Reporter: Political theatre made even more bizarre by the healthcare.Gov website itself, crashing again in all its glory today, even as its creator spoke. The website has never crashed. It is functional but at a very slow speed and very low reliability. Reporter: Huh, never crashed really? Let's put the screen shot up. It has crashed and it will probably continue to crash. Reporter: The house grilled the secretary about this memo from the lead contractor on the site the month before launch which clearly warnings not enough time in schedule to conduct adequate performance testing. None of them advised a delay. No one indicated that this could possibly go this wrong. Reporter: One morbidity of news from the president. He tweaked his promise today. Do you remember if you like your insurance you can keep your insurance? That changed to, for the vast majority who have insurance that works, you can keep it. George? Jim, thanks very much. Now a new twist in that shocking cirque du soleil tragedy. When a young performer and mom plunge 100 feet.

This transcript has been automatically generated and may not be 100% accurate.

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