Real Money: Slicing Internet, Cable and Phone Bills founder Barry Gross shares his tips for lowering your bills.
3:00 | 01/21/14

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Transcript for Real Money: Slicing Internet, Cable and Phone Bills
We are in Corpus Christi at bill cutters and go and find out how they lay your bill. You are in the bill cutter in -- we are we are I am so excited to see how it's done. It's a beautiful thing I think -- really -- enjoy it. Everybody in my opinion is being overcharged for services most of John -- public when they get a bill in the mail they write a check and they sent -- That's what I always used to do. We know what to ask how to ask what the bell said that the promotions or otherwise are. Or the flavor of the month because all of these companies change regularly negotiate with them and suggested what about this plan that you have going right now. Wouldn't they be better off -- that plan. And can we just can't hear me the tone which is 90% of again. And if we -- in in an angry attitude or they can sense that we're not happy doing business then you know I don't think they're gonna won't work if you or anybody the service provider wants to provide the discount. Really does to the customer because. If there's a there's a great cost involved didn't get that customers in the first place in it they can retain their maintain that customer for a long term basis. They won't you know they won't forget discount that they got a year two -- three earlier. They're gonna want to stay with XYZ company and be with them for a long time.

This transcript has been automatically generated and may not be 100% accurate.

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