Mayor of Phoenix slams police officers' 'inappropriate' actions

A young family was held at gunpoint in response to a shoplifting incident; investigators are reviewing whether police officers used "excessive force."
2:13 | 06/16/19

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Transcript for Mayor of Phoenix slams police officers' 'inappropriate' actions
Now to questions about use of force in Arizona where police investigating shoplifting were seen on video pointing guns at a young family, including a pregnant woman. The mayor of Phoenix overnight calling officers' actions inappropriate and clearly unprofessional. ABC's Zachary kiesch has more. Get out of the Car! Reporter: It's disturbing police encounter that sparked an internal investigation and has one Arizona family filing a $10 million lawsuit. Yes, get out now. Reporter: You're watching cops in Phoenix threatening to shoot Iesha Harper, a 24-year-old pregnant woman with two young children in her arms. Her partner 22-year-old dravon Ames, he's also threatened but neither were formally charged or arrested. All of this chaos and confusion over a reported stolen doll from a dollar store. He needs to slow down and those kids are right there. Reporter: The video taken from a witness and give on the family's pastor starts after the family pulls up at the babysitter and approached by police. It wasn't a traffic stop. The officer is writing in report the two were combative and they quote, were afraid she was hiding something or reaching for a weapon. The officers moved too quickly. They were impatient and they escalated the situation to where they were making moves and actions that were inappropriate. Reporter: The mayor of Phoenix issuing this statement after seeing the video. There is no situation in which this behavior is ever acceptable. Adding, I'm deeply sorry for what this family went through, and I apologize to our community. After this, me and my daughters will never be the same anymore or feel the same about the police department because it seems like every police is out for blood. Reporter: Phoenix police have provided a fact sheet summary outlining their response to the shoplifting incident and the chief of the department says she's disturbed by the actions of the officers and they're investigating how this all went down. Thank you very much, Zachary. Appreciate it.

This transcript has been automatically generated and may not be 100% accurate.

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