Passenger describes rogue hot air balloon crash

Chris Smith credits the pilot of the hot air balloon with preventing more injuries when the balloon crashed at the Hannibal Missouri Bicentennial Celebration.
2:23 | 06/24/19

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Transcript for Passenger describes rogue hot air balloon crash
Back now with the crash of a hot air balloon. It knocked down bystanders and this morning we're hearing from one of the pages in the basket. Will reeve with the story. Reporter: This is as dramatic as it is heart stopping and we spoke to the passenger hanging on for that wild ride. This morning, exclusive details from a frightened passenger and an eyewitness to that rogue hot air balloon crash this weekend. I just felt like the balloon go down. Reporter: Two people inside this balloon as it barrels through the crowd at the Hannibal, Missouri, bicentennial celebration. The pilot slamming into a post as passenger Chris Smith's arms scrape the ground. You can feel the air pull us down and he was trying to get us back up in the air and we just then all of a sudden we just hit the ground and I flopped out of the front of the basket. And they were struck by what? They were struck by one of those balloons. Reporter: Watch as this woman carrying two children is hit from behind and knocked down. Stephanie Haught said it came within feet of hitting her daughter. It launched minutes earlier. That's coming in hot. Reporter: The passenger says the crash landing would have been much worse if not for the pilot. Those people were not looking at the balloon and he just screamed at the top of his lungs for everybody to get out of the way. It could have been a lot worse if he wouldn't have said anything. Just tried to continue to land, we would have landed on people. Reporter: Ultimately only three people in the incident including the pilot were left with minor injuries. The FAA and NTSB are now looking into the incident. Eyewitnesses tell us there were gusty winds in the area that day that caused two other balloons to nearly slam into buildings while trying to land, just balloons everywhere. So purpose still wanting to go up in a balloon after that what can you do to protect yourself? Use common sense. Research who the company and pilot are to make sure that they're legit. This pilot did have experience which probably saved a lot of lives or a lot of injuries at least and just make sure that if you think something is wrong, speak up. Don't get in unless you feel totally safe. Do your homework. Coming up, a little leaguer

This transcript has been automatically generated and may not be 100% accurate.

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