Rental car scams on the rise

As more Americans hit the road this summer, FTC and Better Business Bureau are warning consumers about scammers posing as rental car companies in the hopes of cashing in on the ongoing car shortage.
2:53 | 06/17/21

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Transcript for Rental car scams on the rise
We want to turn to a new consumer alert on renting cars this summer. Scammers are trying to cash in on the car shortage. Gio Benitez back with that. Good morning. Reporter: Good morning again. So many people are traveling right now. They want that car. Now the better business bureau is sounding the alarm about scams. This morning, what you need to this may look like a legitimate car rental renting site. It's actually fraudulent and not affiliated with any legitimate business. The word vehicle misspelled. The site no longer active. Are you seeing this industry wide or just one particular car It's all over the world. Reporter: The better business bureau warning consumers it's receiving reports of con This is happening at a time when so many people are looking for rental cars. It's a perfect storm. Rental car rates are highest that I've ever seen. How does the scam work? A fraudulent person involved in the scam says to take advantage of this really low rate, buy a prepaid gift card, Visa or amex card and give me the pin number. Reporter: That's what Chris robins said happened to him. I looked up low cost rental they told me I needed a prepaid card. Reporter: Now he says he's out nearly $400. The phone number he used no longer works. This has been such a popular scam. It's blowing up on our help line. Reporter: Experts say there are tell tale signs your rental is a scam. You want to look at the url. Make sure it matches the company you're trying to reach. If anyone asks for a prepaid gift card for prepayment, huge red flag. Walk away. Finally, any legitimate company is going to take pride in their website. If you see poor grammar or misspelled words, do not do business with them. Reporter: We should tell you at least two rental car companies have posted a warning on their website saying they do not accept gift cards as payment, T.J. You're showing some ways people can protect themselves. How you pay can protect you as well. Reporter: Experts say the best thing you can do is get that credit card and pay with a credit card. That way you can contact the credit card company if there's an issue and try to get your money back. Good stuff always, gio. Thanks so much.

This transcript has been automatically generated and may not be 100% accurate.

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