Rodrigo Santoro's awkward 'Love, Actually' fan moment

The actor recalls meeting a fan who was not happy with his part of the classic film.
5:29 | 12/10/19

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Transcript for Rodrigo Santoro's awkward 'Love, Actually' fan moment
movies of all time "Love actually." He's got a lot of fans here. Now he's got a new hulu show called "Reprisal." Take a look. We could turn all three of you over to them. That don't scare you, huh? How about when Bert hears about Huh? Think he's going to want to protect you three for running around picking fights when we got a Business to run? Please welcome Rodrigo Santoro. Welcome, man. Welcome. Thank you. Good morning. Good morning, America. We just said that seriously you were in one of my favorite movies of all time, "Love actually." You played the shy Carl. What was it like for you to be a part of that? Every year it's on TV at Christmas time. I remember arriving at the table reading in London and meeting with all these actors I grew up watching. Emma Thompson, Liam Neeson. There's a piece of paper with my name on it. On the left was Laura Linney and on the right was Mr. Bean. How was I supposed to do this? It was intimidating at first, but just a blessing to be among those amazing actors. And you crushed it. Thank you. When you said Mr. Bean, I have almost forgot, then I remember the wrapping paper scene that goes on forever. When people walk up as fans of the show, what do they say? I get a lot of feedback from "Love actually." I had a lady come to me at the airport. I was with the long beard. I was doing "Reprisal" at the time. She came and said are you the guy -- are you the guy from "Love actually"? I'm like yeah, I did that. She's like can you get me Laura Linney's phone number? I don't like what she did. I don't agree with her at all. I'm like I'm sorry. I can't give you her number. You know -- You could have started with it was a movie. Break it down slowly for her. Right. I loved you in "Love actually" too. I also loved you in "Westworld." I love that show. So different. I love that show. We're also here to talk about "Reprisal." Tell us about this show. "Reprisal" is -- describing it as a hyper story that follows a relentless woman who after being left for dead sets out to take revenge on her own brother and his gang of gear heads. Oh, yeah. Another family drama. It is a family drama. It revolves around the theme of family and family that you're born into and family that you find along the way. It also talks about the desire to fit in with all these people because they just want to belong to something. They want somebody watching their backs. The show explores all that. Your character goes between being a father and gang leader. Being a brother and all these different things. You have that big beard you talked about. Wow, that is some Brooklyn hair. What does your wife think about the beard? She actually loved it. I don't know why. I know why. Why? It's very hot. It's rugged and masculine. All right. I can tell you one thing, it's high maintenance. You have to take care of it. Wash it, groom it, put stuff in it. Do you manscape it? Do you measure your lines? No. For this guy it's pretty rough. I wouldn't have asked you that question. That's all I'm saying. I'm a journalist. I wanted to go deep. He's talking about his beard. He looks good. He's all right. You know what, I have beard envy. Your beard is rocking it. I can't grow mine like that. If I could, I would look like you. It was wild. It was appropriate for the part. It was three months to grow that much. At least, when you grew it out, your wife liked it. She did. Thank god. I tell you what, we appreciate you coming here. We love you in everything you do. "Reprisal" is streaming now on hulu. Go check it out, everybody.

This transcript has been automatically generated and may not be 100% accurate.

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